Atento Opens New Opportunity for Those Who Dream of Working from Home. The Company Has a Home Office Position for Customer Support Specialist.
Those who are passionate about solving problems will now have a great opportunity. The company Atento has just opened a home office position, allowing the professional to work from home or anywhere with the flexibility that many people seek today. In this article, you will learn everything about this opportunity to work from home as a Customer Support Specialist.
Requirements Required by Atento to Fill the Home Office Position
To apply for this opportunity to work from home, some requirements are essential. Applicants must be at least 18 years old, have a completed higher education degree, preferably in Exact Sciences or Administration, possess analytical skills, the ability to handle data, and seek solutions to presented problems. The position requires constant interaction with different teams; therefore, clear and effective communication is essential.
Regarding desirable qualifications, candidates for the home office position must have experience in data modeling, report preparation, KPIs, and process automation, proficiency in tools such as SQL Server, Power BI, Excel, Oracle, and SaaS, experience with Kanban and agile methodologies, and familiarity with project management tools and agile methodologies will be very helpful in daily tasks.
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As a Customer Support Specialist III, your main activities include managing data and indicators to enhance operations and make strategic decisions.
It also involves feeding the panels developed in the Management Information System area, automating processes to ensure efficient updates and optimized data loading. It also works with monitoring and controlling Key Performance Indicators (KPIs) to ensure that goals are being met.
Understand How the Atento Selection Process Works
The selection process at Atento for the work-from-home opportunity is structured in several stages that aim to assess both the technical and behavioral competencies of candidates. The stages are as follows:
- Registration: The candidate must submit their personal information and resume to the job portal;
- Screening: The company’s HR will analyze your profile;
- Interview with HR: A conversation to learn more about your experiences and skills;
- Practical Test: The candidate must demonstrate their knowledge in Power BI, SQL, and Access;
- Hiring: If approved, you will be hired and can start your journey at Atento.
The home office position of Customer Support Specialist at Atento is a great opportunity to work from home, unique for those seeking a challenging role, with room for growth and learning. Those with skills in data analysis, indicator management, and looking for a dynamic and inclusive work environment, this opportunity could be exactly what you are looking for.
Benefits
Atento stands out by offering a range of attractive benefits, in addition to remote work, for its employees, making this home office position even more interesting. Besides an initial salary of R$ 2,831.15 during the probationary period, which will be adjusted to R$ 3,319.00 after the trial period, the company offers:
- Career plan;
- Childcare assistance / Special child;
- Health Program;
- Life Insurance;
- Transportation Voucher;
- Meal voucher and/or food voucher;
- Discounts on Gyms / Sports Practices;
- Dental Assistance;
- Educational partnerships with discounts on courses;
- Discount on Products;
- Funeral assistance.
These benefits, along with the possibility of remote work, make this position highly attractive, especially for those seeking quality of life without giving up on good remuneration.

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Se o trabalho e home office, logo não faz sentido ter vale transporte como um requisito de benefício!🤔🤷