Working from Monday to Friday just got even better! Atento is offering vacancies for those seeking stability on a 5x2 schedule, a salary of R$4.500 and unmissable benefits in the customer service sector!
If you are looking for a challenging opportunity in customer service, Atento, one of the largest call center companies in the world, has a vacancy for a SAC Consultant I in Campinas, São Paulo. With a 5x2 work schedule and compensation of up to R$4.500, the opportunity is ideal for professionals with a degree in mechanical or electrical engineering who have experience in the automotive sector.
In addition to the attractive salary, the position offers a wide range of benefits and the chance to be part of a company recognized for its global customer relations efforts. Below, check out all the details about this opportunity, the requirements and how to apply.
Responsibilities of the SAC Consultant I
At Atento, the SAC Consultant I plays a key role in technical support to the automaker's customers. The main responsibility is to answer calls, offering technical support and proposing solutions to mechanical or electrical problems in vehicles such as trucks, buses and vans. If the solution is not possible over the phone, the consultant will be responsible for contacting the dealer network for in-person service.
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The job responsibilities include direct contact with mechanics and dealers to discuss and propose solutions, weekly reporting of critical cases to the automaker, and monitoring the search for parts when necessary. The professional will also use the automaker's internal system to manage demands and update customers on important information.
The role requires not only solid technical knowledge, but also communication and organizational skills. The consultant will be a bridge between customers, dealers and the automaker, ensuring efficiency in the customer service and satisfaction.
Requirements for the vacancy at Atento
The position requires a degree in mechanical or electrical engineering or related fields, as well as practical experience in vehicle mechanics. It is essential that the candidate has technical knowledge of trucks, buses and automobiles, acquired in assembly plants or specialized workshops. Intermediate English will be considered an advantage, although it is not mandatory.
The ideal candidate must demonstrate analytical skills, be resolute and have the ability to work as part of a team. Good communication, organization and the ability to manage multiple demands are essential for success in the position. The professional must live in or have easy access to the city of Campinas.
Benefits offered by Atento
In addition to the salary, which starts at R$3.825 during the trial period and reaches R$4.500 After 90 days, Atento offers a robust benefits package, which includes:
- Transportation vouchers to facilitate movement;
- Meal and/or food vouchers, ensuring support for daily expenses;
- Childcare assistance for employees with young children;
- Discounts on products from the company;
- Dental care and health program;
- Partnerships with gyms and sports practices to promote well-being;
- Life insurance e funeral assistance;
- Discounts on educational courses and learning platforms;
- A structured career plan, with possibilities for internal growth.
These benefits reinforce Atento's commitment to offering quality of life and professional development to its employees.
Working hours and location
The work schedule for this position follows a 5x2 schedule, with a workload of 220 hours per month. The exact schedule will be defined during the selection process, but the days off are variable. The position is in-person, with work on Avenida Barão Smith de Vasconcellos, in Campinas, São Paulo. The strategic location makes it easy to access the workplace, especially for those who already live in the region.
Check out the details and apply for the call center vacancy!
If you have experience in the automotive industry, a degree in engineering and are looking for an opportunity at a globally recognized company, this position at Atento is for you. With a competitive salary, attractive benefits and the chance to build a career at a leading company, this is an opportunity that cannot be passed up.
Secure your registration for the selection process for the consultant position by accessing the official website until February 17th. Prepare for each stage and show why you are the ideal candidate for the position of SAC Consultant I. This is your chance to work at one of the largest call center companies, playing an important role in interacting with customers and providing technical support to the automotive manufacturer. Good luck!
Selection process – vacancy for consultant on a 5×2 scale
The selection process for the vacancy at Atento is divided into clear and organized stages, ensuring a transparent and fair selection process. The stages include:
- REGISTRATION on the Atento platform;
- Smart Test, which assesses basic skills required for the position;
- Technical Test of Mechanics, to demonstrate knowledge in the area;
- Screening based on the results of the previous steps;
- HR Interview, where expectations and skills will be aligned;
- Hiring, for those approved.
Applications to fill the consultant position are open until February 17, and interested parties should register on Atento's official website. It is important to fill out all the information correctly and be prepared for each step of the process.
About Atento
Atento is a global leader in call centers and business process outsourcing, with a presence in 17 countries and more than 110.000 employees. The company combines technological innovation and a human touch to deliver memorable customer experiences. With a diverse portfolio of customized solutions, Atento serves multinationals in sectors such as technology, telecommunications and finance.
Being part of Atento means working in an innovative environment, focused on excellence and professional development. The company values its employees, promoting a culture of continuous learning and offering real opportunities for growth.