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Measure affects hundreds of thousands of bottles distributed in different regions of the country after report confirms the presence of microorganism identified during health inspection
The National Health Surveillance Agency (Anvisa) ordered the immediate suspension of the sale, distribution, and consumption of a specific batch of non-carbonated mineral water from the Crystal brand after confirming the presence of the bacterium Pseudomonas aeruginosa in samples analyzed during a health inspection. The decision was announced on June 3, 2026, and involves a batch manufactured by Mineração Bom Jesus Ltda., a company located in Luziânia, Goiás, and part of the Coca-Cola System.
The information was disclosed by Folha de S.Paulo based on Anvisa documents, manufacturer statements, and information provided by the companies involved. Furthermore, the measure follows a voluntary recall initiated by the manufacturer itself, which claims to have already removed most of the units from the market.
According to the regulatory agency, the problem was identified during a routine action carried out by the Health Surveillance Directorate of the Federal District. During the inspection, technicians collected product samples for laboratory analysis. Subsequently, the tests confirmed the presence of the bacterium Pseudomonas aeruginosa, leading to the interdiction of the batch and formal communication to Anvisa.
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Which batch of Crystal water was suspended by Anvisa
The measure adopted by Anvisa applies exclusively to the batch identified as LZ1 VAL200127 3 P 200126, information that appears on the bottle label.
Additionally, the product was manufactured on January 20, 2026, and is valid until January 20, 2027.
For this reason, the agency advises consumers to carefully check the information printed on the packaging before consuming any unit of Crystal mineral water recently purchased.
The manufacturer reported that the batch contains approximately 374,400 bottles of 500 ml.
According to the company, the distribution occurred in four different regions:
- Federal District: 230,443 units
- Goiás: 66,768 units
- Tocantins: 1,439 units
- Interior of São Paulo: 75,750 units
Although the total amount is high, the company claims that about 99.2% of the units have already been removed from shelves or collected from points of sale.
Even so, there is a possibility that some bottles may remain in homes or commercial establishments.
What to do if you have a bottle from this batch at home
Anvisa’s guidance is clear: consumers should not consume any unit belonging to the suspended batch.
If the packaging shows the identification LZ1 VAL 200127 3 P 200126, the recommendation is to immediately stop consumption.
Furthermore, consumers should contact the company’s Customer Service to request guidance on exchange or refund.
The channels provided by the manufacturer are:
- Phone: 0800-061-5000
- Email: contato@brasal.com.br
According to the company, after contact, the attendants will register the consumer’s data and organize a visit for collection and replacement of the product.
In this way, the manufacturer intends to complete the total collection of units still existing outside the distribution network.
How the bacteria was identified during inspection
The confirmation of the presence of the bacteria occurred after a laboratory retest was conducted.
According to Anvisa, the test followed the procedures provided by the Guide for Harmonization of Procedures within the National Health Surveillance System (SNVS).
Subsequently, the Definitive Fiscal Analysis Report confirmed the presence of Pseudomonas aeruginosa in the analyzed sample.
As a consequence, the Federal District Health Surveillance ordered the local interdiction of the batch and officially communicated the case to Anvisa.
The agency then published the decision regarding the voluntary recall on Wednesday, June 3, 2026.
Additionally, the investigation is ongoing to precisely identify the causes of the occurrence.
What is the Pseudomonas aeruginosa bacteria
Pseudomonas aeruginosa is a bacteria widely known by health professionals.
It also gained prominence recently after being identified in certain liquid products from Ypê, including detergents and laundry products.
Although it may be present in different natural environments, its detection in products intended for human consumption requires immediate attention from health authorities.
For this reason, Brazilian legislation mandates strict measures when its presence is confirmed in food or beverage products.
Furthermore, the identification of the microorganism in official analyses usually results in preventive recalls and thorough investigations to ensure consumer safety.
Company states that more than 300 analyses showed negative results
Following the announcement of Anvisa’s decision, Mineração Bom Jesus reported that it immediately initiated an internal investigation.
According to the company, since the notification of the occurrence, more than 300 laboratory analyses have been conducted at different stages of the production process and on already manufactured products.
According to the manufacturer, all these samples showed negative results for microorganisms indicative of contamination.
Moreover, the company states that there were no records of consumer complaints related to this batch in the official service channels until the publication of the measure.
The manufacturer also declared that the high turnover of the product in retail significantly reduces the possibility of units still being available for purchase.
Even so, the company decided to maintain the preventive and voluntary recall until the complete withdrawal of the batch.
Cities that received the suspended batch
According to information provided by the manufacturer, the units were sold in various locations.
In the Federal District, distribution occurred throughout the region.
In Goiás, the product reached the following cities:
- Águas Lindas de Goiás
- Luziânia
- Novo Gama
- Valparaíso de Goiás
- Cidade Ocidental
- Santo Antônio do Descoberto
- Planaltina de Goiás
- Cristalina
- Formosa
- Campos Belos
- Alexânia
- Abadiânia
- Catalão
In Tocantins, distribution occurred in:
- Arraias
- Combinado
- New Alegre
Meanwhile, in the interior of São Paulo, the bottles were sent to:
- Sorocaba
- Itapetininga
- Itu
- São Roque
- Tatuí
Therefore, consumers in these regions should pay extra attention to checking the batch number before consumption.
Coca-Cola Femsa clarifies that batch was not produced in its operation
Coca-Cola Femsa Brazil also commented on the case.
According to the company, the voluntary recall is conducted by Brasal Refrigerantes, an industrial partner of the Coca-Cola System.
Furthermore, the company clarified that the batch targeted by the measure was bottled outside its area of operation.
For this reason, Coca-Cola Femsa states that there was no involvement of its industrial infrastructure or logistics network in the production of the suspended units.
The company also reinforced that its water sources and production units continue to operate normally.
In an official statement, the company declared that all Crystal water produced and distributed directly by Coca-Cola Femsa Brazil remains safe for consumption.
Investigation continues under the supervision of health authorities
Although the presence of the bacteria was confirmed in an official sample, Anvisa highlights that the evidence available so far indicates an occurrence restricted to the reported batch.
Additionally, company representatives presented documents to the agency demonstrating the conduct of a comprehensive internal investigation.
The manufacturer also participated in meetings with Anvisa to provide clarifications and collaborate with health authorities.
Meanwhile, technicians from the agency and the involved health surveillance teams continue to monitor the case.
Finally, Anvisa reinforces that the suspension applies exclusively to the units of batch LZ1 VAL200127 3 P 200126, manufactured on January 20, 2026, with an expiration date of January 20, 2027, produced in the Luziânia unit, in Goiás, located approximately 60 kilometers from Brasília.
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