Would You Like to Work from the Comfort of Your Home, Earning a Generous Salary, Plus R$ 1,000 in Meal Vouchers and R$ 120 for Home Office Assistance, Not to Mention Other Benefits? The Renowned Software Company Aurum Is Hiring!

The Company Also Provides a Laptop and a Subsidy of R$ 2,400 for You to Set Up Your Workspace in the Best Way!

Have you ever imagined working at one of the most innovative companies in Brazil, in a 100% remote environment, while receiving incredible benefits? Aurum, a reference in the legal software market, has job openings for the position of Junior Customer Success Analyst (Onboarding). If you are passionate about technology and want to make a difference in the lives of thousands of lawyers, this opportunity is perfect for you!

Since 2018, Aurum has transformed legal management through solutions such as Themis and Astrea software. Now, we want you to help guide our new clients on their journey to success. The focus of this role is to ensure that users feel comfortable and confident integrating the software into their routines, providing an exceptional onboarding experience, according to the website querohome.

What Will You Do?

As a Junior Customer Success Analyst, you will be the key person for our clients’ first 90 days on the Astrea platform. Your main responsibilities include:

· Conducting Onboarding: You will hold meetings via videoconference, phone, and chat, ensuring that new users understand all the software functionalities.

· Active Engagement: It is crucial that you monitor and prevent churn, which is the loss of clients, ensuring they make the most of what we offer.

· Crisis Management: When questions or difficulties arise, you will be there to propose efficient and automated solutions.

Requirements and Qualifications

To apply for this job opening in the home office format, you must meet the following requirements:

· Education: Bachelor’s degree completed or in progress in areas such as Administration, Law, or International Relations.

· Experience: Prior knowledge in Customer Success, especially in onboarding, and familiarity with SaaS companies.

· Skills: Good written and verbal communication, organization, and the ability to solve problems with empathy.

Among the advantages are experience in law firms and knowledge of tools such as Sensedata and Intercom.

Benefits That Make a Difference

Aurum offers a range of attractive benefits for its employees, including:

· Food/Voucher: R$ 1,000.00 monthly.

· Home Office Allowance: R$ 120.00 monthly to help with your work setup.

· Health and Dental Plan: Bradesco national.

· Workstation Support: besides lending the laptop, for a comfortable workspace at your home, we provide a support of R$ 2,400.00.

· Daycare Support and Gympass: To take care of the health and well-being of the whole family.

And there’s more! In an environment that values diversity and inclusion, you will also enjoy a day off on your birthday, relaxing weeks between Christmas and New Year, and participation in the company’s profit-sharing. “What more could you want in a job?”

How to Apply?

If you identify with a collaborative and dynamic environment, don’t miss this opportunity to be part of a company recognized as one of the best to work for in Santa Catarina and Brazil.

To apply, visit the Aurum website and fill out the application form. Take the next step in your career and come work with us! This is your chance to shine in a home office job where you can truly make a difference.

For more information and to apply, CLICK HERE

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1 Comment

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Reinaldo

#54223

27/09/2024 13:19

Sim, mas qual é o salario?

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