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Ambev Will Offer 5,000 Slots in a Free Online Course to Train Waiters and Other Professionals in the Field, with Certificate and Partnership with Abrasel and Catho
Ambev will open 5,000 slots in a free and online course to train waiters and customer service professionals across Brazil. The initiative starts on August 15, in celebration of Waiter’s Day, and targets those looking for quick employability with a certificate and practical content.
More than just a tribute to the date, the initiative connects professional qualification to job opportunities in one of the sectors that employs the most in the country, the bars and restaurants sector.
The program is part of Bora Formar: Garçons, from the Academy of Beer, featuring objective content, accessible language, and a focus on daily tasks in the dining room, from the tray to customer relations.
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Take a free technical course at the Federal Institute and receive a scholarship of R$ 1,425.97 in partnership with the multinational XCMG; there are 45 open positions for Mechanical Technician at IFSULDEMINAS with the right to a formal employment contract.
For those looking to enter the job market, re-enter, or advance in their careers, this is the chance to make a leap in just a few hours of study, with support from recognized entities in the sector.
What is Bora Formar: Garçons?
Bora Formar: Garçons is a 100% online and free training course designed to build a solid foundation in customer service, drink service, and hospitality concepts. In straightforward language, it combines technical fundamentals with practical tips that can be applied in the next work shift. The proposal goes beyond “teaching to serve.” The course covers the history of beer and production processes, helping professionals explain the product, suggest pairings, and conduct consultative sales without sounding forced.
Another differentiating factor is the focus on service procedures: posture, organization of the dining area, best practices in handling cups and bottles, in addition to service techniques that enhance the customer experience and directly impact tips and customer loyalty.
Finally, Ambev’s course also includes a block focused on employability, with guidance on resumes, selection processes, and interviews, serving as an essential bridge between learning and hiring.
Who Can Participate and Requirements
The 5,000 slots in Ambev’s free course are aimed at people over 18 years old from any region of the country. This makes the course accessible to both those already working in the field and those who want to start from scratch. The expected workload is four hours, organized into four short modules that can be taken from a computer or cell phone, with no bureaucracy.
Since it is online, there is no need for commuting. This makes it easier for those who are employed and need to study during breaks between shifts.
At the end, participants receive a certificate of completion, a document that can be included in their resumes and professional profiles, reinforcing credibility and organization.
Registration: How to Secure Your Slot in Ambev’s Free Course
Registration will open on August 15. To get organized, it’s worth preparing a simple checklist: full name, CPF, active email, and cell phone to receive communications. The registration process is quick. Pay attention to the email address, as that’s where you’ll receive access instructions and the link to start the modules.
The recommendation is to register as soon as the slots are released, as demand tends to be high during holiday periods and in free courses with a certificate. Those who prefer can follow updates through the Academy of Beer channels, where notices, reminders, and news about training programs are usually published.
REGISTER at: www.sympla.com.br
What You Will Learn: The 4 Modules of the Course
Module 1 — History of Beer and Styles
Brief introduction to the history of beer, main styles, and sensory characteristics. This background aids in sales storytelling and suggesting the right label for each palate.
Module 2 — Production Processes
Clear overview of production processes to explain, in simple language, why a certain beer is more aromatic, light, or full-bodied. This increases the waiter’s authority at the table.
Module 3 — Customer Service and Service Techniques
Standards of customer service, mise en place, service sequence, response time, how to handle peak hours, and how to prevent common mistakes that lead to rework and customer frustration.
Module 4 — Employability with Catho
Practical guidance on resumes, selection processes, and interviews. How to highlight experiences, certifications, and soft skills such as communication, friendliness, and organization.
Quick Questions (FAQ)
- Is it really free? Yes, the course is free and offers a certificate upon completing the modules.
- Do I need to have experience? No. The content caters to beginners and those already working who want to update their skills.
- Can I do it on my phone? Yes, the format is online and compatible with mobile devices.
- How many hours? Four hours in total, spread across four modules.
- Is there an age limit? You must be 18 years or older.
- When do registrations open? On August 15.
- How do I know about future classes? Follow the channels of the Academy of Beer for announcements and updates.
If your goal is to work as a waiter or grow in the field, mark your calendar: registrations open on August 15. Reserve 4 hours of your time, complete the modules, and obtain the certificate that bolsters your resume.
Share the opportunity with friends in the bars and restaurants sector. The more qualified professionals in the dining room, the better the customer experience and the greater the chances for employment and income for everyone. There will be only 5,000 slots, prioritize your registration, keep your email updated, and start applying the content right in your first shift after completion.
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