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Renner Opens Presential Vacancy for Customer Service Assistant in 6×1 Shift, with Applications Until December 15. Opportunity for Those with High School Education and Customer Focus.
Renner Stores, one of the largest fashion retail chains in Brazil, announced a new presential vacancy for Customer Service Assistant – Meu Cartão Service Center, with applications open until December 15. This opportunity is aimed at professionals with complete high school education, availability of hours, and good communication skills, who wish to join a consolidated company recognized for its inclusive work environment.
Functions of the Customer Service Assistant at Renner
The Customer Service Assistant will be responsible for direct service to the brand’s consumers, resolving inquiries and providing support to customers of Meu Cartão Renner — the chain’s financial program. Among the main activities, the professional should:
- Identify and solve the needs of each customer;
- Build trusting relationships with empathetic and efficient service;
- Provide correct and complete information using the appropriate channels and tools;
- Work with service goals, ensuring satisfaction and loyalty of the audience.
The role requires attention to detail, responsiveness, and communication skills, making it an ideal position for those who enjoy working with people and solving problems practically.
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Requirements to Participate in the Selection Process
To apply, it is necessary to:
- Complete High School Education;
- Availability of hours to work in the 6×1 shift;
- Basic knowledge in Office Suite (Word, Excel, Outlook).
The work schedule is from 2:30 PM to 8:50 PM, in a 100% presential format, and the weekly schedule includes alternating weekends. The company emphasizes that it seeks proactive, problem-solving, and collaborative individuals, with a focus on the customer and good teamwork skills.
Applications Open
Applications are open until December 15 and must be made exclusively through Renner’s recruitment website. The process is free and 100% online. Candidates must complete the full registration and keep their resumes updated to increase their chances of approval.
Stages of the Selection Process
The process is divided into six phases, according to Renner’s schedule:
- Online Registration on the job portal;
- Resume Screening;
- Internal Eligibility Stage (for employees already working in the chain);
- Interview with Recruiters;
- Job Offer;
- Hiring and Onboarding.
The process is transparent and usually swift, allowing candidates to track their progress directly on the platform.
Why Work at Renner
Founded in 1922, Renner S.A. is one of the largest fashion retail companies in Brazil, with over 600 stores nationwide and a strong digital presence.
Recognized for valuing diversity, inclusion, and professional growth, Renner offers a continuous learning environment, training programs, and opportunities for advancement for those looking to build a career in retail.
“At Renner, we believe that customer delight begins with delighting those who work with us,” the company highlights in its institutional manifesto.
The brand consistently ranks among the best companies to work in the country, according to the Great Place to Work (GPTW) ranking, and is a benchmark in humanized service and operational excellence.
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