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Atento is looking for a Bilingual Relationship Specialist II for remote work. If you are fluent in English and social media, this could be the ideal opportunity for your career!
Have you ever thought about working from home and still being part of one of the largest customer service companies in the world? Atento has an unmissable opportunity for those who are connected, enjoy social media and have a good command of English. The selection process at Atento offers a position for a Bilingual Relationship Specialist in home office model with a fixed salary of R$2.500,00, in addition to a series of benefits. If you've always wanted to combine flexibility, technology and a promising career, work from home for Atento.
Atento is a leader in customer relationship services in Latin America and operates in 17 countries. With over 110 employees worldwide, the company combines technological innovation with a human touch, offering authentic and personalized experiences. Now, you can be part of this team without leaving home!
Home office vacancy for Social Media Customer Service
The main objective of the Bilingual Relationship Specialist II position is to assist customers via chat, voice and email, answering questions, performing procedures and resolving issues regarding products and services advertised on social media. If you enjoy interacting, solving problems and have experience with customer service, this position is for you.
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One of the advantages of this position at Atento is that you will have the opportunity to work in a dynamic environment, dealing with customers with different profiles and situations. Interaction can occur through different channels, and in some cases, it will be necessary to contact them directly by voice to offer even more personalized service.
The vacancy requires knowledge in Digital Marketing and previous experience in Call Center, with an emphasis on customer support. If you have worked with multiskilled customer service, via chat or other digital platforms, this will be a differentiator in the selection process.
Requirements for working from home at Atento
For those who want to work from home for Atento, it is important to meet some basic requirements. The main one is to be at least 18 years old and complete high school (although higher education is a plus). The position also requires good communication skills, basic computer skills and previous experience in customer service.
Additionally, intermediate or advanced English proficiency is essential, as you will be dealing with bilingual clients. There will be language tests during the selection process, so it is important to be prepared. Another desirable skill is familiarity with Digital Marketing tools, a differential that can make your profile stand out from other candidates.
The working hours are 180 hours per month, on a 6x1 schedule with alternating days off. The schedule may vary between morning, afternoon and evening, and initial training will be in the morning.
Attractive benefits for those who work at Atento
Atento offers a complete benefits package for those who fill this home office position. In addition to the fixed salary of R$2.500,00, employees can count on a variable that can increase their remuneration. Benefits include:
- Transportation voucher and meal or food voucher, ensuring more comfort in everyday life;
- Medical and odontologic assistence, to take care of your health and well-being;
- Childcare assistance or support for special children;
- Life insurance e funeral assistance, offering security for your family;
- Discounts on gyms, sports practices and educational partnerships;
- Home office assistance, helping with the costs of remote work.
In addition to these benefits, Atento also offers a career plan, which means you will have the opportunity to grow within the company and develop professionally. It is a golden opportunity for those seeking stability and growth.
Selection process at Atento: How does it work?
Applications for this home office position are open until March 31, then don’t waste any more time. If you meet the requirements and want to be part of one of the most respected companies in the sector, click on the link below and register now. The selection process at Atento is organized in a simple and transparent way. It starts with registration on the official website, where you can fill in your information and attach your resume. Next, you will need to record a presentation video, an important step to demonstrate your communication skills.
After the video, candidates take a language test, which assesses their level of English. The next steps include a joint interview with HR and the candidate, as well as a behavioral assessment. Finally, an Integrity Map is analyzed, ensuring that the candidate is aligned with the company's values.
If you pass all the steps, you will be hired and can begin your journey as a Bilingual Relationship Specialist II at Atento.
Working from home for Atento
Working for Atento is more than just a job; it’s an opportunity to be part of a global company that values innovation and the human touch. With the ability to work from home, you can organize your routine in a more flexible and efficient way, enjoying the benefits of a career at a market-leading company.
The position is ideal for those seeking a challenging position that combines technology, customer service and the chance to use English on a daily basis. In addition, Atento is known for its collaborative work environment, which promotes the personal and professional growth of employees.
If you want to combine flexibility, innovation and a promising career, this vacancy at Atento could be the opportunity you’ve been waiting for. With a remote work environment, attractive benefits and the chance to develop within a global company, this position is perfect for those looking for a dynamic and challenging job.
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