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Position Offers Reduced Hours, Comprehensive Benefits Package, and Frontline Service at Unimed Guarulhos Unit.
Unimed Guarulhos is currently holding a selection process for the position of receptionist, under a CLT regime with a reduced workload of six hours per day, from 12 PM to 6 PM, on a 6×1 shift, at a unit located in Guarulhos, in Greater São Paulo.
The hiring offers a salary compatible with the market and a comprehensive benefits package, which includes health insurance, dental assistance, Gympass, meal vouchers, transportation vouchers, pet plan, and wellness programs, among others, with applications expected to be accepted until the end of December 2025.
Receptionist Role at Unimed Guarulhos
Focused on supplemental health care, Unimed Guarulhos is looking for professionals to work on the front line in contact with patients, companions, and visitors.
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The position is effective, with on-site work and a focus on welcoming, orienting, and organizing the flow of outpatient and examination services.
From the first contact, the receptionist serves as the entry point of the service, responsible for ensuring that those arriving at the unit find clear information, appropriate referrals, and accurate data registration.
The position also acts as support for the care team, contributing to ensure that doctors, nurses, and other professionals have updated and accessible information in the system.
Receptionist Role in Health Services
In hospital environments, clinics, and diagnostic units, the reception is usually the first point of interaction for patients with the institution.
In this vacancy, the role involves warmly welcoming patients, clarifying initial doubts, guiding on consulting rooms, sectors, and available services, and organizing the flow of arrivals for appointments, exams, and procedures.
In addition to in-person contact, the professional maintains constant dialogue with other internal areas to check schedules, confirm adjustments, and align referrals.
Accuracy in information and adherence to internal protocols help to avoid delays, misunderstandings, and rework in the unit’s routine.
Routine and Responsibilities of the Position
In daily operations, the receptionist receives patients and visitors, identifies demand, verifies authorizations when necessary, and provides guidance on where to wait for service.
Next, they perform check-ins, confirm registration data, and update contacts, including health plan information and service history, when these steps are required by the institution.
The registration of information is done in an electronic system, which requires attention to detail and basic computer skills.
The medical schedule is frequently consulted to check times, professional availability, and organization of waiting lines.
If there is any doubt about referrals or schedule changes, the receptionist contacts the responsible teams to ensure continuity of care without interrupting patient flow.
Another aspect of the routine involves administrative tasks, such as organizing documents, assisting in inventory control of reception materials, opening requests for minor infrastructure repairs, and tracking internal communications.
At all stages, data handling follows protocols for privacy and information security, with special attention to sensitive health data.
Requirements and Profile Sought by the Cooperative
To apply for the receptionist position, the cooperative requires completed high school.
Previous experience in reception or patient care in a hospital or clinic is considered essential for quick adaptation to work processes, technical language, and specific systems used in health care.
Basic computer skills are necessary, as the position involves operating electronic registrations, updating schedules, logging services, and consulting records according to defined access levels.
Familiarity with health management systems adds competitiveness to the resume, as it contributes to a quicker start in the role.
In addition to education, the announcement highlights behavioral competencies such as good communication, organization, attention to detail, and empathetic posture in dealing with the public.
The role interacts with individuals in various health situations, which requires emotional balance and the ability to convey information clearly and respectfully.
Work Schedule, Shift, and Model
The position offers a fixed schedule from 12 PM to 6 PM, on a 6×1 shift, meaning six working days for one day off, following the parameters described on Unimed Guarulhos’s official recruitment portal.
The contract is under the CLT regime, with on-site work at the Guarulhos unit.
This part-time format concentrates work in the afternoon shift, a peak time when many units experience a high flow of appointments, exams, and follow-ups.
At the same time, the reduced hours favor the balancing of studies, technical courses, or other personal activities, as long as they align with the adopted shift.
The cooperative also emphasizes that all opportunities consider applications from individuals of diverse profiles, races, ages, genders, and conditions, in line with internal policies of diversity and inclusion.
Benefits and Programs Offered to Employees
The benefits package reported by Unimed Guarulhos includes medical assistance from the cooperative, dental assistance with payroll discount, meal vouchers for employees working up to six hours a day, on-site cafeteria, and transportation vouchers.
There are also benefits aimed at families, such as daycare assistance according to the collective convention of the category and pet plans, which care for pets.
Wellness programs include Gympass, access to nutritional, psychological, physiotherapy, and physical educator support, in addition to training and development initiatives.
Other benefits include a benefits club with discounts at pharmacies, leisure establishments, bars, restaurants, and educational institutions; partnerships with banking institutions for access to credit; funeral assistance; time off for Health Professional Day; a rest area for employees; and awards for tenure every five years of binding.
Professional Development and Internal Environment
New professionals undergo an integration process with standardized routines, which aids in adapting to internal regulations and service protocols.
The training area offers learning pathways that combine technical, administrative, and behavioral content aligned with the daily reception routine.
There is also a internal recruitment program, allowing employees to apply for positions in other areas or hierarchical levels within Unimed Guarulhos.
This mechanism favors career mobility and creates growth prospects in the medium and long term for those entering as receptionists.
Stages of the Selection Process
The selection process follows structured stages.
Initially, the candidate registers on the recruitment platform used by Unimed Guarulhos, records personal, professional, and educational data, and attaches an updated resume.
Next, the Human Resources team screens the received profiles, evaluating adherence to the role’s requirements.
The selected candidates are invited for a interview with the Recruitment and Selection team and the responsible manager, where technical and behavioral aspects related to the reception routine are further explored.
Upon approval, the candidate moves on to the hiring process, which includes document verification, occupational exams, and other legal procedures before finalization.
How to Apply for the Unimed Guarulhos Position
To participate in the selection, interested individuals need to access the official careers platform of Unimed Guarulhos, locate the position of Receptionist – Hours from 12 PM to 6 PM, fill out the application form carefully regarding mandatory fields, and attach the updated resume.
It is important to ensure that the phone number and email are correct, as responses regarding interviews, tests, and any additional stages are sent through these channels.
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