New Job Opening at Unimed Offers Opportunity for Those with Complete High School Education and Want to Work with Digital Attendance. Unimed Positions Are In-Person, with a Focus on Social Networks, Apps, and Artificial Intelligence. PCDs Are Welcome in the Selection Process.
If you’re keeping an eye on an opportunity to enter the job market this first semester of 2025, this news is for you. New Unimed positions are open for the role of Digital Attendance Assistant, operating in São Paulo (SP). The hiring is in-person and aimed at those with complete high school education who wish to work with public attendance in a modern way — via social networks, virtual assistants, and messaging apps.
The selection process runs until April 21, 2025, and it is completely online, including behavioral tests and interviews with HR and managers. Oh, and it’s worth remembering: Unimed encourages diversity, and this position is also intended for people with disabilities (PCD).
Modern and Multichannel Attendance: From WhatsApp to Google Assistant
Unimed positions are focused on the digital attendance sector, meaning you will work directly with channels such as Instagram, Facebook, WhatsApp, YouTube, Google Assistant, and Amazon Alexa.
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The tasks include:
- Attending customers via digital SAC;
- Authorizing consultations, exams, and hospitalizations;
- Providing information about plans, reimbursements, and accredited networks;
- Sending duplicate invoices and tracking requests;
- Registering complaints and canceling services, as needed.
In other words, it is not traditional call center attendance: here you operate in a more technological environment, with automation and artificial intelligence tools.
Requirements and Steps to Apply for Unimed Positions
To apply, you just need to have:
- Complete high school education
- Interest in working with technology and digital attendance
No prior experience is required, which makes this an excellent entry point for those starting in the market or wanting to change areas.
The selection process is divided into 6 steps:
- Registration
- Statement of affiliation
- Cultural fit
- Behavioral test
- Interview with HR and manager
- Hiring
The steps are carried out online, which facilitates participation from people in all regions of the capital.
Unimed Values Inclusion and Diversity
Unimed positions have an important differentiator: they are inclusive, open to people with disabilities and encouraging gender, race, and orientation diversity. The company is recognized for its inclusion policies in the workplace and seeks to broaden access for different profiles to the formal market.
Additionally, Unimed offers growth opportunities, health plans, market-compatible benefits, and possibilities for internal training.
How to Apply for Unimed Positions
Applications are open until April 21, 2025. To participate, just access the recruitment site of Unimed Nacional, fill out the form, and follow the platform’s instructions.
There is no need to send a resume by email or travel to a unit. The entire process is digital — from registration to the interview.

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