Vivo Is Looking for People Who Want to Work From Home in Customer Service

Written by Alisson Ficher

Published on 25/02/2025 at 13:07

Updated on 25/02/2025 at 13:08

17 people reacted to this.

Vivo is seeking dynamic professionals to work in customer service from home. With benefits such as a free mobile plan and assistance for dependents, this is the ideal opportunity for those who want to grow in their career and be part of a leading telecommunications company.

Vivo, the leader in the telecommunications sector in Brazil, is expanding its team and offers a unique opportunity for those who want to work in customer service directly from home.

The company is recruiting Customer Experience Agents for remote work, including opportunities for people with disabilities (PwD).

The selected candidates will be responsible for offering products and services aligned with customer needs, always aiming to provide positive experiences in each interaction.

ARTICLE CONTINUES BELOW

Job Responsibilities

Customer Experience Agents have the mission of delighting customers in every contact. Among the main responsibilities are:

Offer Vivo products and services that meet the specific needs of each customer, seeking to expand the base and incorporate new services.

Demonstrate the advantages of centralizing telecommunications and digital services in a single bill with Vivo, facilitating management for the customer.

Identify customer needs and propose appropriate solutions, sparking interest in contracting new products and services.

Promote customer connections through the sale of innovative digital services.

Ensure an exceptional experience in each interaction, resolving issues efficiently and proactively.

Suggest improvements in customer service procedures and internal processes, always aiming for customer satisfaction.

Offered Benefits

Vivo recognizes the importance of valuing its employees and offers a range of flexible benefits to meet diverse needs:

Home office modality: Remote work with cost assistance and special discounts on Vivo services, such as landline, broadband, TV, and apps.

Free mobile plan: After three months with the company, the employee is entitled to a control category mobile plan at no cost.

Customized benefits: Options such as meal vouchers, food vouchers, pharmacy assistance, medical and dental assistance, life insurance, and gym, allowing employees to choose according to their needs.

Assistance for dependents: For employees with children, the company offers financial support for education, daycare, or nanny expenses.

Inclusive environment: Vivo values authenticity, respecting personal style and promoting an environment where everyone can be who they truly are.

Day off on birthday: A day off to celebrate birthdays, recognizing the importance of personal moments.

Volunteering programs: Opportunity to participate in initiatives in partnership with the Telefonica Foundation Brazil, contributing to social transformation.

Educational development: Partnerships with educational institutions that offer discounts, as well as certifications and online courses for professional improvement.

Career growth: Internal programs that encourage career progression and recognize employee performance.

Application Requirements

To apply for the Customer Experience Agent position, it is necessary to meet the following criteria:

Education: High school diploma.
Home office setup: Internet connection with a minimum speed of 50MB, adequate space with a desk and chair, as well as a well-lit and ventilated environment.
Availability: Ability to work a 6h20 scale, with shifts that may occur from Monday to Saturday or Sunday to Monday, between 6 AM and midnight.
Sales experience: Previous experience in sales is essential, with experience in the telecommunications sector being a plus.
Additional skills: Effective communication, creativity to turn interactions into sales opportunities, resilience, organization, empathy, and interest in technology.

How to Apply

Those interested in joining the Vivo team should register through the company’s official recruitment website.

On the portal, you can fill in personal data, submit an updated resume, and track the progress of the selection process. For more information and access to available vacancies, visit Vivo’s official website.

1 Comment

most recent

older Most voted

Built-in feedback

View all comments

Neuza

#127672

02/03/2025 06:39

Já estão encerradas as candidaturas

Respond

Vivo Is Looking for People Who Want to Work From Home in Customer Service

Vivo is seeking dynamic professionals to work in customer service from home. With benefits such as a free mobile plan and assistance for dependents, this is the ideal opportunity for those who want to grow in their career and be part of a leading telecommunications company.

Job Responsibilities

Offered Benefits

Application Requirements

How to Apply

Gaddafi built the world’s largest artificial river under the Sahara — it’s 4,000 km of giant pipes that pump 40,000-year-old fossil water to entire cities in Libya.

Mayor orders wireless network turned off in municipal schools due to fear of electromagnetic radiation in children, replaces connection with Ethernet cables, and transforms small Italian city into a symbol of technological panic.

Goodbye traditional washing machine: Xiaomi surprises and launches an ultra-slim version with 27 programs, 3D water flow, steam sterilization, app control, enlarged drum, and a silent system with double suspension

Austria inaugurates Europe’s first high-speed railway outside China — trains travel at 250 km/h through 33 km tunnels in the Alps that took 27 years to drill

An unmanned Russian ship has been drifting in the Mediterranean for 57 days with 60,000 tons of gas — the second towing attempt has just failed.

An entire country within the mountains is selling water to Africa’s largest economy: Lesotho builds dams, tunnels, and bridges at an altitude of 2,000 meters to send more than 1.27 billion m³ per year to Johannesburg

Inflation rises for the 8th time, approaches 4.89% in 2026 and keeps high interest rates on the radar, while the Central Bank reinforces caution in the face of persistent pressure on prices.

There is a hidden place in Southern Santa Catarina with mountains that look like pyramids and a lake that acts like a giant mirror reflecting everything around, and to this day, no one has truly been able to explain how these formations came to be there.

Rivers across the planet may be opening an invisible climate leak: a study in Nature reveals that 59% of the CO2 released by fluvial systems may come from ancient carbon trapped for centuries in the soil and rocks, now returning to the atmosphere on a global scale.

The Amazon concealed a 12-km ‘Sistine Chapel’ beneath the forest, featuring Ice Age rock paintings that reveal extinct animals, human rituals, and secrets preserved for 12,500 years.

There is a type of contract that converts each month of rent paid into a concrete step towards becoming the owner of the property, but most tenants in Brazil are not even aware that this possibility exists.

Vivo Is Looking for People Who Want to Work From Home in Customer Service

Vivo is seeking dynamic professionals to work in customer service from home. With benefits such as a free mobile plan and assistance for dependents, this is the ideal opportunity for those who want to grow in their career and be part of a leading telecommunications company.

Job Responsibilities

Offered Benefits

Application Requirements

How to Apply

Gaddafi built the world’s largest artificial river under the Sahara — it’s 4,000 km of giant pipes that pump 40,000-year-old fossil water to entire cities in Libya.

Mayor orders wireless network turned off in municipal schools due to fear of electromagnetic radiation in children, replaces connection with Ethernet cables, and transforms small Italian city into a symbol of technological panic.

Goodbye traditional washing machine: Xiaomi surprises and launches an ultra-slim version with 27 programs, 3D water flow, steam sterilization, app control, enlarged drum, and a silent system with double suspension

Austria inaugurates Europe’s first high-speed railway outside China — trains travel at 250 km/h through 33 km tunnels in the Alps that took 27 years to drill

An unmanned Russian ship has been drifting in the Mediterranean for 57 days with 60,000 tons of gas — the second towing attempt has just failed.

An entire country within the mountains is selling water to Africa’s largest economy: Lesotho builds dams, tunnels, and bridges at an altitude of 2,000 meters to send more than 1.27 billion m³ per year to Johannesburg

Consórcio Cantareira is opening over 200 positions for works on the Rodoanel Norte; opportunities for assistant, bricklayer, carpenter, driver, and much more — see how to apply

Work in the Brazilian Army: 440 vacancies for officers with guaranteed salary and career

Work at the Federal Institute: IFRJ’s public service examination will offer 400 openings for high school, technical, and higher education levels, with salaries of up to R$ 8,000 plus R$ 1,175.

Employment on the rise marks Labor Week in Alagoas

BYD opens 1,654 jobs in Bahia, activates a third shift in Camaçari, and transforms its factory into a continuous 24-hour operation that expands production and draws attention for its industrial speed.

Inflation rises for the 8th time, approaches 4.89% in 2026 and keeps high interest rates on the radar, while the Central Bank reinforces caution in the face of persistent pressure on prices.

There is a hidden place in Southern Santa Catarina with mountains that look like pyramids and a lake that acts like a giant mirror reflecting everything around, and to this day, no one has truly been able to explain how these formations came to be there.

Rivers across the planet may be opening an invisible climate leak: a study in Nature reveals that 59% of the CO2 released by fluvial systems may come from ancient carbon trapped for centuries in the soil and rocks, now returning to the atmosphere on a global scale.

The Amazon concealed a 12-km ‘Sistine Chapel’ beneath the forest, featuring Ice Age rock paintings that reveal extinct animals, human rituals, and secrets preserved for 12,500 years.

There is a type of contract that converts each month of rent paid into a concrete step towards becoming the owner of the property, but most tenants in Brazil are not even aware that this possibility exists.