Vivo Is Looking for People Who Want to Work From Home in Customer Service

Written by Alisson Ficher

Published on 25/02/2025 at 13:07

Updated on 25/02/2025 at 13:08

17 people reacted to this.

Vivo is seeking dynamic professionals to work in customer service from home. With benefits such as a free mobile plan and assistance for dependents, this is the ideal opportunity for those who want to grow in their career and be part of a leading telecommunications company.

Vivo, the leader in the telecommunications sector in Brazil, is expanding its team and offers a unique opportunity for those who want to work in customer service directly from home.

The company is recruiting Customer Experience Agents for remote work, including opportunities for people with disabilities (PwD).

The selected candidates will be responsible for offering products and services aligned with customer needs, always aiming to provide positive experiences in each interaction.

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Job Responsibilities

Customer Experience Agents have the mission of delighting customers in every contact. Among the main responsibilities are:

Offer Vivo products and services that meet the specific needs of each customer, seeking to expand the base and incorporate new services.

Demonstrate the advantages of centralizing telecommunications and digital services in a single bill with Vivo, facilitating management for the customer.

Identify customer needs and propose appropriate solutions, sparking interest in contracting new products and services.

Promote customer connections through the sale of innovative digital services.

Ensure an exceptional experience in each interaction, resolving issues efficiently and proactively.

Suggest improvements in customer service procedures and internal processes, always aiming for customer satisfaction.

Offered Benefits

Vivo recognizes the importance of valuing its employees and offers a range of flexible benefits to meet diverse needs:

Home office modality: Remote work with cost assistance and special discounts on Vivo services, such as landline, broadband, TV, and apps.

Free mobile plan: After three months with the company, the employee is entitled to a control category mobile plan at no cost.

Customized benefits: Options such as meal vouchers, food vouchers, pharmacy assistance, medical and dental assistance, life insurance, and gym, allowing employees to choose according to their needs.

Assistance for dependents: For employees with children, the company offers financial support for education, daycare, or nanny expenses.

Inclusive environment: Vivo values authenticity, respecting personal style and promoting an environment where everyone can be who they truly are.

Day off on birthday: A day off to celebrate birthdays, recognizing the importance of personal moments.

Volunteering programs: Opportunity to participate in initiatives in partnership with the Telefonica Foundation Brazil, contributing to social transformation.

Educational development: Partnerships with educational institutions that offer discounts, as well as certifications and online courses for professional improvement.

Career growth: Internal programs that encourage career progression and recognize employee performance.

Application Requirements

To apply for the Customer Experience Agent position, it is necessary to meet the following criteria:

Education: High school diploma.
Home office setup: Internet connection with a minimum speed of 50MB, adequate space with a desk and chair, as well as a well-lit and ventilated environment.
Availability: Ability to work a 6h20 scale, with shifts that may occur from Monday to Saturday or Sunday to Monday, between 6 AM and midnight.
Sales experience: Previous experience in sales is essential, with experience in the telecommunications sector being a plus.
Additional skills: Effective communication, creativity to turn interactions into sales opportunities, resilience, organization, empathy, and interest in technology.

How to Apply

Those interested in joining the Vivo team should register through the company’s official recruitment website.

On the portal, you can fill in personal data, submit an updated resume, and track the progress of the selection process. For more information and access to available vacancies, visit Vivo’s official website.

1 Comment

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Neuza

#127672

02/03/2025 06:39

Já estão encerradas as candidaturas

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Vivo Is Looking for People Who Want to Work From Home in Customer Service

Vivo is seeking dynamic professionals to work in customer service from home. With benefits such as a free mobile plan and assistance for dependents, this is the ideal opportunity for those who want to grow in their career and be part of a leading telecommunications company.

Job Responsibilities

Offered Benefits

Application Requirements

How to Apply

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Vivo Is Looking for People Who Want to Work From Home in Customer Service

Vivo is seeking dynamic professionals to work in customer service from home. With benefits such as a free mobile plan and assistance for dependents, this is the ideal opportunity for those who want to grow in their career and be part of a leading telecommunications company.

Job Responsibilities

Offered Benefits

Application Requirements

How to Apply

A giant printer called the “Ferrari” of concrete has landed in Latin America and can already build a 120-square-meter house in just 48 hours, making the traditional construction site look like something from the last century.

Brazil will harvest a record crop of up to 357 million tons of grains, but it does not have the capacity to store a large part of it. The storage deficit has reached the highest level in history and is equivalent to almost the entire production of Argentina.

Four times faster than the Concorde, capable of taking passengers from New York to London in less than an hour at Mach 5.5, and with an engine that switches from turbojet to ramjet mid-flight at Mach 3.5, the Hermeus Quarterhorse went from paper to its first flight in just 19 months.

Under nearly 2 kilometers of ice in Antarctica, scientists have discovered an ancient landscape sculpted by rivers up to 60 million years ago, the size of Wales, preserved as a time capsule that could help predict the advance of ice towards the ocean.

She started by collecting oyster shells from restaurants and today she has already accumulated more than 10 tons to restore reefs, recover coastal habitats, and demonstrate how a common waste can become a tool for ocean conservation.

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