Scams in the solar energy market, such as criminal associations and dishonest companies are harming integrators and consumers
The solar energy market in Brazil faces a new threat: scams orchestrated by criminal associations and dishonest companies. These actions not only terrorize the sector but also undermine the integrity and trust in the solar energy market, particularly affecting solar PV integrators.
According to the photovoltaic solar energy market grows at an accelerated pace, opportunists also emerge. Supplier companies with dubious reputations promise high-quality equipment but deliver low-reliability products or, worse, deliver nothing at all. This puts both installation companies and end consumers at risk, who have placed their expectations and investments in photovoltaic systems.
The current scenario of the scam in the solar energy market
The scam begins with the sale of equipment that is supposedly of high quality. However, many of these companies do not have the product in stock, starting the purchase and import process only after accumulating a significant number of sales. This method results in extensive delays in the delivery of photovoltaic kits, exceeding the usual 30 days, and often, the companies responsible unfairly blame the carriers for the delays.
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Such practices not only damage the reputation of installation companies, but also cause significant financial losses in the solar energy market. There are reports of installation companies that, due to delays in the delivery of photovoltaic systems, end up paying the energy bills of customers who expected to save on their bills after installing the solar panels.
know your rights
In the face of these scams, it is crucial that both consumers and integrators are aware of their rights. Delays in the delivery of photovoltaic kits can be classified as non-compliance with the offer, allowing the consumer to demand forced delivery, an equivalent product, or even cancel the purchase with a full refund of the amount paid.
To avoid falling for these scams, it is vital to carry out in-depth research into the reputation of supplier companies, check for complaints and seek references from other customers. And, be wary of prices well below the market, as these are often a lure to attract victims.
The role of the community
The solar PV community must join forces to combat these practices, sharing information and experiences to alert other integrators and consumers. Therefore, it is essential that victims of these scams report them to the competent authorities, contributing to the construction of a safer and more transparent market.
The solar energy market, despite the challenges, remains a field of vast potential and opportunities. However, the awareness and precaution are tools essential to protect investments and confidence in this expanding sector.