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Bosch is hiring a Junior Call Center Attendant in Joinville. Requires high school diploma and customer service experience.
The multinational Bosch, a global reference in technology and services, announced the opening of a job opportunity for the position of Junior Call Center Attendant in the city of Joinville (SC).
The position is aimed at professionals who have completed high school, have experience in multichannel customer service and are willing to work on weekends.
With an attractive benefits package, the opportunity is ideal for those seeking stability, professional development and to join a company that values diversity and the well-being of its employees.
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Job vacancy open for those seeking growth in a leading company
Bosch is looking for a new talent to join your customer service team, with receptive and multichannel operations, responding to demands via telephone, WhatsApp, chat and email.
With the aim of providing a positive experience to customers, Bosch is looking for a professional who is detail-oriented, agile and has the ability to learn digital tools.
Customer service will be provided in a friendly and professional manner, requiring organization and mastery of call recording tools.
Requirements: What Bosch expects from candidates
To compete for job opportunity As a Call Center Attendant, it is necessary to meet some basic requirements and important differences:
- Agility and familiarity with inserting data into internal systems;
- Knowledge of the Office package;
- Availability to work on weekends as well;
- Complete high school;
- Experience with multiskill customer service, preferably in call center environments;
- Reside in Joinville (SC).
Additionally, prior knowledge of the Zendesk and Genesys platforms, widely used in modern customer service operations, is considered a differential.
Call Center Attendant Responsibilities
The professional selected for the Junior Call Center Attendant position will have the following day-to-day duties:
- Receptive service via telephone, WhatsApp, chat and email, with a focus on excellence and agility;
- Act in an empathetic and professional manner, contributing to a positive customer experience;
- Provide clear and accurate information about company products, services and policies;
- Accurately record all interactions in the system, keeping the call history always up to date;
- Work as a team with a focus on continuous improvement of service processes.
Steps to participate in the Bosch selection process
Those interested in participating in the selection must access Bosch's official recruitment platform and register using the link below:
🔗 Click here to apply for the position
It is important to keep your information up to date and carefully review your resume before submitting it. Bosch values diversity and inclusion in its recruitment processes.
Benefits package offered by Bosch
Working at Bosch goes beyond a competitive salary. The company offers a comprehensive benefits package aimed at the well-being and continuous development of its employees. collaborators, including:
- Medical and odontologic assistence;
- Toys for children under 12 years old;
- Christmas basket and frozen bird at the end of the year;
- Extended maternity and adoption leave (180 days);
- Paternity and adoption leave (20 days);
- School supplies for employees and their children;
- Participation in volunteer activities via the Robert Bosch Institute;
- Profit and results sharing (PLR);
- Award for time in the company;
- Private pensions and loans with differentiated rates;
- Reimbursement for special health conditions;
- Life insurance;
- Medication subsidy (via Funcional Health);
- Subsidy for technical courses, postgraduate studies, MBA, specializations and languages;
- Training through the Bosch corporate university;
- Meal vouchers and transport vouchers.
About Bosch Multinational
With 70 years of operations in Brazil, the Bosch Group is synonymous with innovation, quality and responsibility.
The company employs around 10 thousand people in the country and, in 2023, had a turnover of R$ 7,9 billion.
Its operations cover the sectors of Mobility, Industrial Technology, Consumer Goods and Energy and Building Technology.
Globally, Bosch is present in more than 60 countries, with more than 429 employees, and revenues of €91,6 billion in 2023.
The company invests heavily in research and development, employing approximately 90 professionals dedicated to innovation, including 48 software engineers.
If you identify with these values, the call center attendant position at Bosch is a unique opportunity to be part of one of the most respected groups in the world in innovation and technology.
