"Dude, it was bizarre": Nubank founder admits mistake that triggered bank liquidation alert for thousands of customers and explains what really happened.

“Dude, it was bizarre”: Nubank founder admits mistake that triggered bank liquidation alert for thousands of customers and explains what really happened.

Written by Caio Aviz

Published on 15/06/2026 at 12:58

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Cristina Junqueira explained the origin of the incorrect message, acknowledged the disruption caused, and stated that the issue has already been corrected.

The co-founder of Nubank, Cristina Junqueira, publicly admitted the error that led to the sending of an incorrect notification about a supposed extrajudicial liquidation of the bank. The message was sent on Friday, June 12, 2026, mentioned procedures linked to the Credit Guarantee Fund (FGC), and caused concern among the institution’s clients.

The central point of the episode was the executive’s own statement. On social media, Junqueira classified the failure as “bizarre”, acknowledged the disruption caused by the improper communication, and explained that the alert stemmed from an internal operational problem, already addressed by the Nubank team.

What Cristina Junqueira said about the error

Cristina Junqueira stated that the notification was sent after an employee submitted a pull request, a common procedure in software development to suggest code changes. According to her, this process accidentally triggered an internal protocol used in emergency situations.

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Message about liquidation scared clients

The notification sent by mistake mentioned a supposed extrajudicial liquidation of Nubank. The alert also cited guidelines related to the FGC, a mechanism known for guaranteeing certain amounts in specific cases involving financial institutions.

Due to involving sensitive terms, the message immediately raised doubts among users. Nevertheless, Nubank reinforced that the communication did not correspond to the company’s operational reality and that there is no liquidation process involving the institution.

According to the company, services continued to function normally after the mistaken sending. The failure, therefore, was treated as a one-off communication episode, without impact on the bank’s operations.

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Apology and Internal Measures

Cristina Junqueira acknowledged the impact of the situation and stated that the episode caused discomfort within the company itself. “We were upset about this,” declared the co-founder when commenting on the internal reaction to the error.

The executive also informed that Nubank acted quickly to correct the problem and adopted measures to prevent similar situations from occurring again. For her, the case served as an internal learning experience to reinforce control processes in sensitive communications sent to clients.

Founder’s Statement Focuses the Repercussion

Cristina Junqueira’s statement became the main point of the repercussion because it brought a direct admission of the failure, a technical explanation of the origin of the problem, and a public apology to the affected clients.

By admitting the error and detailing what happened, the co-founder sought to reduce doubts about the notification and reinforce that the alert did not reflect the real situation of Nubank. The bank, in turn, maintained that operations continue to function normally and that the episode has already been corrected internally.

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“Dude, it was bizarre”: Nubank founder admits mistake that triggered bank liquidation alert for thousands of customers and explains what really happened.

Cristina Junqueira explained the origin of the incorrect message, acknowledged the disruption caused, and stated that the issue has already been corrected.

What Cristina Junqueira said about the error

Message about liquidation scared clients

Apology and Internal Measures

Founder’s Statement Focuses the Repercussion

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“Dude, it was bizarre”: Nubank founder admits mistake that triggered bank liquidation alert for thousands of customers and explains what really happened.

Cristina Junqueira explained the origin of the incorrect message, acknowledged the disruption caused, and stated that the issue has already been corrected.

What Cristina Junqueira said about the error

Message about liquidation scared clients

Apology and Internal Measures

Founder’s Statement Focuses the Repercussion

Mother and daughter build a 70 m² house with more than 8,000 discarded glass bottles and impress with their creativity; known as the Casa de Sal, the property is located on Itamaracá Island, in Pernambuco.

Workers were opening a new road connection near the Marginal Tietê when they found, in the underground of the construction site, remnants of locomotives, wagons, and boilers from the 19th century linked to the forgotten history of Lapa.

Instead of burning or burying old tires, an American city is transforming about 2,000 of them into the street itself, paving its first sections with a quieter and more durable rubber asphalt.

China transforms desert-devastated area into the world’s largest artificial forest, planting trees for 60 years, blocking sand that reached Beijing, and creating a “green lung” of 92,000 hectares in a region once considered lost.

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China has deployed snake-shaped robots to slide along power lines, where they have already inspected over 130 kilometers of cables using cameras and sensors to detect damaged wires, worn-out parts, and overheating.

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