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Operator Vivo is opening a selection process with new home office positions to work in the call center sector. The home office service is paid for with the company's help and those approved will receive salaries of up to R$2.
Vivo Operator, a giant that operates in cellular services, broadband ultra speed, pay TV and more, announced the opening of home office vacancies with a focus on call centers. The opportunity is for home office service. This is a great opportunity for those who are looking for professional growth in a high school vacancy in a company that thinks about its employees.
Who can apply for the home office call center position?
Interested parties must have previous sales experience, excellent creative thinking and skills to transform a contact to solve a problem in a sales scenario, ability to communicate freely and informally, seeking differentiated service, be resilient, organized and able to manage their goals ensuring their achievement.
In addition, Vivo Operator also requires that the candidate be resilient, organized and capable of managing their goals, ensuring their achievement, being a good listener and using empathy to learn about Vivo products and its partners.
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In addition to completing high school, it is Internet infrastructure required, space for a table and chair, as well as good lighting and ventilation for home office work, full availability to work on a 6h20 shift (Monday to Saturday or Sunday to Monday).
Those approved for the home office call center vacancies at Vivo Operator will be responsible for showing customers the advantages of concentrating all telecommunications and digital services on their bill with Vivo, assessing customer demands by offering products and services suited to each profile, and expanding customer connection possibilities through the sale of digital services.
Find out how to apply for home office support vacancies
For Vivo, serving customers and offering products and services according to their needs is a true passion that drives the search for better ways to create positive experiences every day.
O selective process takes place on the company's careers page on the Gupy platform. On the page, you can access all the information you need to apply for home office call center positions at Vivo Operator.
The selection process for home office service vacancies includes registration, knowledge test, Map test, Press Conference, Talent Attraction Interview, Dynamics and Interview with the Manager.
It is worth mentioning that Vivo's mission is to transform the experience of millions of customers and it does so by being collaborative, curious and caring for people, valuing the autonomy and individuality of each person.
Benefits
Vivo does everything it can to support and value its employees. Not only are the benefits great, they are also flexible to meet your needs. Benefits for working from home include:
- Free mobile plan in the control category after 3 months of company;
- Choose the ideal benefit for you and your dependents in a personalized way: Gym, VR, VA, Pharmacy Assistance, Medical Assistance, Dental Assistance and Life Insurance;
- Right to assistance to help with school, daycare or babysitting expenses;
- Take a day off to celebrate your birthday;
- Participate in one of the largest corporate volunteering programs for you to transform the world, in partnership with Fundação Telefônica Brasil;
- Living in an environment that will respect your personality, your style of dressing, your way of being and will be able to be authentic;
- Boost your career through our Internal Recruitment Program;
- Variable compensation program.
I worked in sales and after-sales at a multinational telephone company. I started in 2009 and in 2018 I ended up in the office of a psychiatrist, psychologist, and psychotherapist. The pressure is high to meet the targets of both the sales manager, regional manager, and general manager. Today, in 2024, I continue in treatment and my cell phone is on silent. I am terrified just to hear about a telephone plan. I am sorry when they call me offering improvements to my plan or another operator offering portability. I registered my number on Do Not Disturb.
I agree, absurd goals, it's not worth it and from there to the CAPS call center, horrible.
They sell a great illusion! And healthy young people embrace this as their first job, and then they will have a hard time finding a different job. Telemarketers are greatly undervalued, they earn less than garbage collectors, and they should earn what a mayor earns.
This is not true, at least not at Vivo. I started at Vivo as a call center attendant, and after less than 3 months of service I was already in another position. The salary is low, it's true, it's the minimum wage for a call center, but the benefits more than make up for it. Vivo's call center is a pleasant and quiet place (believe me) and Vivo offers many opportunities for growth. The entrance door is through the call center, because the other positions are for internal recruitment. If you're hoping to get into Vivo in an administrative position, forget it. Anyway, I'm an employee at Vivo and I'm very satisfied. It's a company that cares about the well-being of its employees.
How do I work there?