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Batteries Cause Electric Car Range to Drop From 400 km to 40 km in China. Understand the Case Where Driver Sees Electric Car Range Plummet in Just 18 Months.
In the search for an electric car, Ms. He from Huzhou, in the Zhejiang province, found a good option in the local brand Neta, with the Aya model being her favorite. Having paid 76,000 yuan, the equivalent of R$ 64,090 in direct conversion, the driver sees the electric car range plummet due to the batteries, having an unpleasant surprise. Understand the case and why the electric car range dropped from 400 km to 40 km.
Everything About the Case Where the Driver Noticed the Range of Her Electric Car Plummet
This incident with the electric car range dropping from 400 to 40 km did not happen immediately but rather after a year and a half with the Neta Aya, with Ms. He discovering that the range of the model had simply dropped from 401 km in the CLTC cycle to just 40 km due to the batteries.
Purchased in May 2023, the model reached the end of 2024 with an extremely low range, which led Ms. He to go to the dealership where she had bought the car, but due to a holiday, this store was closed.
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However, the driver did not give up on solving her problem and went to another store of the brand to carry out repairs on her Aya. There, she found out that the lithium batteries of her crossover were defective and needed to be replaced.
As the car was still under warranty, He did not worry about what had occurred; however, the truth is that things changed quickly when the company revealed that there were no spare batteries available for replacement.
Company’s Decision Regarding Electric Car Range Dropping From 400 km to 40 km
Without batteries at the factory, the dealership cannot replace the battery before the new year, and the driver sees the electric car range plummet. However, the case was registered at the end of December, and the customer does not know if it is January 1 or January 29, since the latter is the celebration of the Chinese New Year.
He states in a video on Chinese internet that, with the intense cold that is currently affecting China, she saw the electric car range drop from 400 km to 40 km, as she drives 42 km to work every day. Not having received a response from the manufacturer, the 4S store lent the driver a “daibuche” or some kind of low-performance vehicle, between an electric scooter and a quadricycle, according to information from the site CarNewsChina.
In China, the brand is not in a good moment, with rumors of potential bankruptcy of the Hozon Auto group, its owner, and the Chinese brand delayed plans before selling its cars. It appears in this case that not all Chinese brands are ready to compete in the market both domestically and internationally.
Brand Statement in Brazil
With the controversy where the driver sees the electric car range plummet, Neta Auto positioned itself by stating that, in Brazil, the model underwent all the tests required by Brazilian legislation, obtaining in the vehicle labeling program (PBEV) at Inmetro the classification “A” in energy efficiency.
With a 40.7 kWh battery, the Neta AYA offers a range of 263 kilometers on a full charge. The company also concludes that the batteries of the Neta AYA sold in Brazil are supplied by CATL, one of the largest companies in the world, and come with an eight-year warranty.
Mas e aí? Resolveram o problema da chinesa?? Vai ser resolvido???
E a empresa, está em processo de falência? Tá exportando para o Brasil?? A empresa chinesa não consegue resolver o pós venda na China e quer manda a “bomba” pros outros dizendo que agora as baterias vêm de outra empresa???
Complicado!!!