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Batteries cause electric car range to drop from 400 km to 40 km in China. Understand the case in which a driver sees electric car range plummet in just 18 months.
In the search for an electric car, Ms He from Huzhou, Zhejiang province, found local brand Neta to be a good option, with the Aya model being her favorite. Having paid 76 thousand yuan, the equivalent of R$64.090 in direct conversion, the driver sees the electric car's range plummet due to the batteries, and is in for an unpleasant surprise. Understand the case and why the electric car's range drops from 400 km to 40 km.
All about the case where the driver saw the range of her electric car plummet
This incident with electric car range dropping from 400 to 40 km did not come immediately but rather after a year and a half with Neta Aya, with Ms. He discovering that the model's range simply dropped from 401 km on the CLTC cycle to just 40 km due to the batteries.
Purchased in May 2023, the model reached the end of 2024 with extremely low autonomy, which led Ms. He to go to the dealership where she had purchased the car, but due to a holiday, this store was closed.
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However, the driver did not give up on solving her problem and went to another store of the brand to carry out repairs on her Aya. There, she discovered that the lithium batteries in her crossover were defective and would need to be replaced.
As the car was under warranty, He was not worried about what happened, however, the truth is that things changed quickly when the company revealed that there were no spare batteries for replacement.
Company decision regarding electric car range to drop from 400 km to 40 km
With no batteries at the factory, the dealership is unable to replace the battery before the New Year and the driver sees the range of the electric car plummet. However, the incident was recorded at the end of December and the customer does not know whether it is January 1st or 29th, since the latter is the Chinese New Year celebration.
She says in a video on the Chinese internet that, with the intense cold that is happening in China, she saw the autonomy of her electric car drop from 400 km to 40 km, even though she drives 42 km to work every day. After not having received a response from the automaker, the 4S store lent her the driver of a “daibuche” or any type of low-performance vehicle, between an electric scooter and a quad bike, according to information from the CarNewsChina website.
In China, the brand is not in a good moment, with rumors of potential bankruptcy of the Hozon Auto group, its owner, the Chinese brand has delayed plans before selling its cars. It seems in this case that not all Chinese brands are ready to compete in the market inside and outside China.
Brand pronouncement in Brazil
With the controversy where drivers see electric car autonomy plummet, Neta Auto took a stand stating that, in Brazil, the model passed all the tests required by Brazilian legislation, obtaining the “A” rating in energy efficiency in the vehicle labeling program (PBEV) at Inmetro.
With a 40,7 kWh/h battery, the Neta AYA offers a range of 263 kilometers on a single battery charge. The company also concludes that the batteries in the Granddaughter AYA sold in Brazil are supplied by CATL, one of the largest companies in the world, and have an eight-year warranty.
But what about it? Did they solve the Chinese problem?? Will it be solved???
And the company, is it in the process of bankruptcy? Is it exporting to Brazil?? The Chinese company cannot resolve the after-sales service in China and wants to drop the bomb on others saying that now the batteries come from another company???
Complicated!!!