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Opportunity at Unimed Guarulhos Offers Six-Hour Shift, Extensive Benefits, and a Welcoming Work Environment. The Role Requires Completed High School and Experience in Healthcare Service or Reception.
Unimed Guarulhos has opened a selection process for Receptionist, with a shift from 12 PM to 6 PM on a 6×1 schedule.
The opportunity is for the state of São Paulo, with salary and a package of benefits that includes health plan, dental plan, partnerships, and Gympass, among others.
The focus is to assist patients and visitors swiftly and courteously while keeping the administrative routine organized and in compliance with privacy protocols.
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Role and Importance of the Receptionist in Healthcare
In hospitals and clinics, the reception is the first interface a patient has with the service.
In practice, the professional welcomes and guides those arriving, directs them to the correct departments, and supports the flow of consultations and exams.
In addition to direct contact with the public, they work on information registration in the system, manage medical schedules, and adhere to data security standards.
At Unimed Guarulhos, this work is structured to ensure an efficient and humanized experience from the moment the patient arrives.
Duties and Responsibilities of the Role
At the front desk or service points, the receptionist receives and informs about the location of offices and services.
Next, they conduct the check-in, confirm registration data, and clarify waiting protocols.
They also carry out the entry of information into the electronic system, maintain document organization, and monitor appointments to respect schedules and availability.
Depending on the routine, they may initiate work orders for minor infrastructure repairs and monitor reception supplies to avoid shortages that hinder service.
At all stages, they observe privacy regulations and contribute to the continuous improvement of processes.
Requirements and Professional Profile Sought
To apply for the position, a completed high school education is required.
Previous experience in reception or public service, especially in the hospital or clinical sector, is considered a differential.
This background accelerates adaptation to protocols and systems.
Knowledge of computing is important for operating registrations and managing schedules.
Familiarity with health management systems adds value to the profile.
Skills in communication, organization, and attention to detail complete the expected set.
Work Schedule and Shift
The informed schedule is 6×1, with a fixed time from 12 PM to 6 PM.
The proposal combines afternoon hours with scheduled breaks, preserving balance between personal and professional life.
Unimed Guarulhos maintains policies of inclusion and diversity, ensuring equal access to people of different profiles, ages, and conditions.
Benefits Offered by Unimed Guarulhos
The package includes a health plan and a dental plan, ensuring access to medical and dental care.
The cooperative also provides partnerships with partner networks and financial institutions, in addition to well-being programs such as Gympass, psychological support, and physical therapy.
Communication about a benefits club with discounts on various services and establishments, meal vouchers, transport vouchers, on-site cafeteria, and incentives for time of service is also provided.
Additionally, there is mention of a daycare assistance for mothers and the offer of a pet plan, benefits aimed at family needs.
In parallel, the company promotes training and development, with paths that strengthen technical and behavioral competencies.
Public Service Routine
Upon arriving at the unit, the patient finds a reception point trained to welcome, identify demand, and guide the internal route.
The check-in step validates registration data, updates contacts, and, when necessary, verifies documents for exams and procedures.
The flow continues with the schedule check to fit the service into the appropriate time and organize the waiting line.
When there are doubts about referrals, the reception contacts the responsible areas to ensure continuity of care.
Administrative Organization and Compliance
In addition to dealing with the public, the receptionist supports the administrative track of service.
The complete registration in the system prevents rework and provides traceability for each step.
Checking supplies, opening internal requests, and updating operational communications help maintain a functional environment.
In parallel, the handling of information follows confidentiality protocols, with special attention to sensitive data.
Professional Growth and Work Environment
The cooperative highlights a warm atmosphere and standardized routines to integrate new professionals.
Investing in training supports the team’s evolution and expands possibilities for internal mobility based on performance and job openings.
By combining benefits, continuous education, and a structured routine, the proposal seeks talent retention and quality service.
Steps of the Selection Process
The selection follows an objective flow. The interested party registers on the recruitment platform and awaits curriculum analysis by HR.
If advanced, they participate in an interview with Human Resources and the area manager.
With approval, they start the hiring process for documentation and exams, concluding with hiring and integration into the team.
How to Apply for the Unimed Guarulhos Position
To participate, the candidate must fill out the registration on the Unimed Guarulhos recruitment platform, keeping the resume updated and correct contact information to facilitate HR’s response.
Next, they should monitor the email and phone provided for interview calls and potential tests.
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