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Opportunity to Work Monday to Friday in Benefits Sales for Delivery App; Company Offers Bonuses, Benefits, and Complete Equipment for Remote Work.
Home Agent, a pioneer in the remote service model in Brazil, has an open home office position for the role of Active Customer Agent, focusing on sales of benefits for an online delivery company. The opportunity is ideal for those looking to work from home, on a 5×2 scale (Monday to Friday), with flexible hours and attractive benefits.
A Position for Those Who Want to Grow Without Leaving Home
The position is aimed at dynamic, communicative, and results-oriented professionals who wish to develop a career in a digital and innovative environment. The agent will be involved in offering plans, coupons, and promotional campaigns to establishments such as pharmacies and markets that partner with a food delivery company, ensuring that each partner gains greater visibility within the platform.
In addition to sales, the professional will be responsible for assisting merchants in setting up their menus, campaigns, and discounts, directly contributing to the commercial performance of the partners.
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“We are looking for ambitious people who are passionate about achieving goals and committed to excellence in service. At Home Agent, we value those who have the energy and desire to make a difference,” says the company’s recruitment team.
What The Job Is Like and What Is Expected
The professional will be responsible for engaging new establishments and presenting accessible investment opportunities within the app, strengthening the digital presence of each client. It is essential to know how to manage objections and lead the customer to closing the sale, using a consultative and empathetic approach.
The position is fully remote, but it requires the candidate to reside in the Greater São Paulo area, as they may occasionally be required to attend the office in Vila Olímpia for training or in-person meetings.
The 5×2 scale, from Monday to Friday, provides a stable routine without work on weekends, something rare in commercial roles.
Requirements for Application
Candidates must have a complete high school education, experience in sales or customer service, as well as good diction and organization. It is necessary to have wired internet with a minimum of 10 MB, a quiet environment for activities, and the ability to operate multiple work platforms, such as Zendesk, WhatsApp, phone, chat, and Office Suite.
Having previous experience in active customer service or telephone sales will be a valued differential in the selection process.
Benefits and Complete Structure
In addition to flexibility and the possibility of working from home, Home Agent offers a complete benefits package, including:
- Food Voucher;
- Dental Assistance;
- Childcare Assistance (for children up to 24 months);
- Transportation Voucher (for occasional trips to the office);
- Life Insurance;
- Bonuses and Awards for Performance;
- TotalPass, which gives access to gyms and wellness services;
- Discounts on courses, colleges, and amusement parks.
The company provides a notebook, mouse, and corporate headset to ensure the proper structure for remote work, at no cost to the employee.
Learn How to Apply for This Home Office Position at Home Agent
Interested candidates should apply by December 27 through the company’s official website. It is essential to fill out all information correctly and highlight experiences in sales, targets, or customer relationships.
Selection Process
The process is 100% digital and divided into eight stages, including profile tests and interviews with the HR team and managers. They are:
- Online registration;
- Cultural fit test;
- Behavioral mapping;
- Portuguese and grammar test;
- Computer skills test;
- Interview with HR;
- Final interview with the manager;
- Hiring and initial training.
The training is remote and paid, with continuous support for the integration of the new employee.
The Home Agent Culture
Founded in 2011, Home Agent was the first company in Brazil to operate 100% in a home office model in the customer service field. Its operation is based on pillars of quality, productivity, and positive social impact.
The company is a two-time winner of the Great Place to Work (GPTW) award, with a score of 88.0 in the organizational climate surveys of 2022 and 2023, which reinforces its commitment to employee satisfaction.
“Our environment is built on respect, ethics, and cooperation. We promote a space where it is possible to balance personal and professional life without giving up on development and purpose,” says the company’s manifesto.
Home Agent continues to grow rapidly, standing out in the market for combining technological innovation and human quality in remote service.
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