Applications Are Open Until July 18 For Professionals With Completed High School. Position Allows Working From Home With A Focus On Customer Service. Selection Process Is 100% Online.
The Group La Moda, recognized for its brands in the women’s fashion segment, has an open entry-level position for Customer Service Assistant. The company’s home office position is aimed at professionals with experience in customer service and offers the possibility of working from home, supporting consumers from physical stores and e-commerce.
The position integrates the customer relationship team and focuses primarily on ensuring quality service, acting with friendliness, empathy, and a focus on resolving demands. The company seeks professionals with good communication skills, proficiency in digital tools, and the ability to interpret and address various consumer feedback.
Working From Home With Customer Service Via WhatsApp And E-mail
The work routine will be focused on digital customer service through channels such as WhatsApp and e-mail. Among the main responsibilities are recording and forwarding complaints, suggestions, and praises, as well as direct contact with internal teams to solve problems and enhance the user shopping experience.
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The company values professionals with intermediate knowledge in Excel, proficiency in the Office suite, good argumentation, and ease of text interpretation. The goal is to ensure a personalized and efficient service, reinforcing the brand’s commitment to excellence in consumer relationships.
Requirements For The Entry-Level Position In Customer Service
To apply for this home office position, it is necessary to have completed high school and basic skills with digital tools. Although the position is entry-level, the group seeks candidates with a proactive attitude, analytical skills, and a desire for professional growth. Knowledge of remote service and familiarity with digital channels will be differentiators during the selection process.
The entry-level position allows working from home, although some internal processes may require in-person alignments, depending on the candidate’s location. Details will be provided throughout the selection stages.
Benefits Offered To Employees
The position offers a salary compatible with the market and an attractive benefits package. Among the main benefits are health and dental plans, an in-house restaurant, performance-based bonuses (PPR), free transportation, discounts on the group’s brand products, childcare assistance, and education incentive programs.
Other perks include a cafeteria and in-house stores for employees, Good Card Plus, a banking station on the company premises, and partnerships with educational institutions, gyms, and food services.
How To Apply For The Home Office Position At Grupo La Moda
Professionals who wish to participate in the selection process for Customer Service Assistant must access the official company website and register by July 18. The application is free and must be submitted through the Gupy platform, where candidates can track the progress of the selection and update their information as needed.
The selection process will be conducted 100% online. Candidates will go through stages that include registration, logical reasoning test, “Who Am I” dynamics, interview, and finally, the hiring phase. The entire process is being managed by the Gupy platform, which specializes in digital recruitment.
The company emphasizes that the position is aimed at candidates with completed high school and a profile focused on personalized service. If you are looking to work from home in a well-established fashion market company that prioritizes excellence in customer relationships, this could be the ideal opportunity.

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