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Nexa Opens Offshore Position for Technical Support Person II in Macaé, with Benefits, Growth Opportunities, and Onboard Scale.
Nexa, a reference company in technology and digital services, has a job opening for the position of Technical Support Person II (offshore) in the city of Macaé (RJ).
The position is permanent, with in-person and onboard work, requiring availability for 7×7 or 10×10 shifts. The opportunity is also inclusive for people with disabilities (PwD).
The company seeks dynamic professionals who enjoy challenges and value human relationships as the foundation of digital transformation — one of the pillars of Nexa’s culture.
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What a Technical Support Person II Does at Nexa
The main responsibility of the Technical Support Person II will be to provide high-level technical support for clients and internal users, ensuring the continuous operation of systems and equipment.
Daily activities include logging and escalating requests via the Service Desk, supporting hardware and software incidents, and updating the company’s knowledge base.
Additionally, the professional must meet service deadlines, ensure corporate data security, and monitor pending requests to ensure prompt resolution.
As this is an offshore position, the work will be performed in a marine environment, requiring commitment and adaptation to maritime routines.
Requirements for Nexa’s Offshore Position
To apply for the position, the candidate must have completed or ongoing higher education in the areas of Information Systems, Computer Science, or Computer Networks.
Previous experience as a support technician and availability to work onboard is also required.
Nexa emphasizes that the professional should be proactive, communicative, and capable of handling multiple technical demands.
According to the company, the ideal profile is someone who “understands that good relationships build great achievements and believes in trust as the foundation of every partnership.”
Benefits Offered by Nexa
The offshore position for Technical Support Person II offers an attractive benefits package, reinforcing Nexa’s commitment to the well-being and development of its employees.
Benefits include:
Meal and/or food vouchers;
Medical and dental assistance;
Life insurance;
Transportation voucher or fuel assistance;
Birthday day off;
Access to Wellz, a mental and emotional health platform;
Educational partnerships with discounts and English course as part of professional development.
Additionally, the company offers Unit, a solution focused on the financial well-being of employees, and partnerships with Wellhub, expanding access to gyms and physical activities.
Selection Process Stages
Nexa’s selection process is divided into four phases:
1-Registration on the company’s portal;
2-Cultural fit to evaluate the candidate’s affinity with the organization’s values;
3-Technical profile assessment;
4-Hiring of approved professionals.
The company highlights that “recognizing talents is the success of our business” and that the work environment is focused on collaboration and innovation.
Nexa: Over 20 Years of Technology and Innovation
With more than two decades of operation, Nexa is a company specialized in custom technology solutions, working on projects for innovation, efficiency, and digital transformation across various sectors.
The company values principles such as good relationships, trust, and sense of urgency, striving to deliver results quickly and with high quality.
These values sustain the organizational environment that the company offers to its employees — a space that combines technology, constant learning, and growth opportunities.
How to Apply for the Offshore Position
Those interested in participating in the selection process for the offshore Technical Support Person II position at Nexa should register directly on the company’s website through the official link:
Click here to apply.
This opportunity is ideal for those seeking professional growth in the offshore sector and wishing to join a company that values technology, innovation, and good relationships as the basis of its success.
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