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Fretadão is opening a selection process for a home office position. This is a teleworking opportunity for analysts with attractive salaries and dozens of benefits. Learn how to apply for the home office service position.
Fretadão, a company that provides full management of chartered transportation for its clients, has a new selection process open with a position for home office support. The home office position for the position of Customer Service Analyst is a great opportunity for candidates with a high school education who are looking for professional growth in the form of telework.
Who can participate in the selection process for teleworking at Fretadão?
Those interested in the home office support position must have completed high school, however, a completed or ongoing degree will be an advantage. Experience in customer service via chat and telephone, availability to work on a 6x1 shift, with alternating days off, knowledge of the office suite and ease of interpersonal relationships are also required.
For the home office position, experience in startups, knowledge of the Zendesk platform, and previous experience in a home office are also desirable.
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The home office position in the selection process for the position of Customer Service Analyst aims to provide customer service to passengers and companies, with a focus on ensuring that the customer made the best decision when choosing the company. The successful candidate for telework is also responsible for responding to queries and resolving customer problems through various customer service channels, such as chat, email and telephone.
It also manages passenger registration (line changes, address changes or registration changes), assists in the effective resolution of critical situations with customers, ensuring quick and satisfactory responses, participates in rounds of conversations to better conduct day-to-day solutions related to service, handles demands for its products via Zendesk, assists in the creation and implementation of communications for customers.
Stages of the selection process to fill the home office position
Those interested in the home office support vacancy should access the company's page on the Gupy platform.
On the official page it is possible find all the information for the opportunity teleworking. The selection process will consist of registration, screening, interview, Fretadão tests, final interview, sending of the proposal letter and hiring.
Interested parties must fill out all the required information about themselves, their experience, qualifications and other information on the website. If they prefer, candidates can also send an updated resume. Fretadão has a strong and authentic culture that consolidates its transformations and makes it face its challenges with courage and an ownership spirit.
Benefits
It is important to mention that Fretadão currently impacts thousands of people with its solutions, providing mobility for the largest companies in Brazil, generating income and opportunities for small and medium-sized transporters.
Those approved for the Fretadão home office position will receive salaries of R$2.295 per month and great benefits such as:
- Open English Partnership.
- Payroll loan;
- Creditas salary advance;
- Indication of Fretonaut talent;
- Flex food Swile of R$ 892,50 per month;
- Posher (By downloading the application for this benefit you can enjoy online services and classes, such as yoga, consultations with psychotherapists and nutritionists);
- Birthday day off;
- Mobility Card;
- WeWork (anywhere office);
- Life insurance;
- Total Pass;
- Sul América health plan (without discount);
- Sul América dental plan (full Fretonauta discount);
- Home office;
- Pharmacy benefit;
- No Dress Code (We do not have a dress code, you can work in whatever way you feel most comfortable);
- Transportation vouchers;
- Vittude (With the benefit offered by the partnership between Swile and Vittude, you can have online therapy sessions with special conditions, wherever and whenever you want. To access, go to the partners tab in the Swile app.);
- Best off.
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