Apple Ordered to Compensate Brazilian for Cracked MacBook Pro Screen After 3 Years of Dispute

Written by Andriely Medeiros de Araújo

Published on 14/08/2025 at 20:49

Após três anos de batalha judicial, Apple é condenada a ressarcir brasileiro por tela trincada de MacBook Pro, reconhecida como vício oculto pela Justiça.

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After Three Years of Judicial Battle, Apple Is Ordered to Reimburse Brazilian for Cracked MacBook Pro Screen, Recognized as Hidden Defect by Justice.

After three years of legal dispute, Apple was ordered to refund the amount spent by a Brazilian customer to repair the cracked screen of a MacBook Pro.

The case involves Érico Damásio Silveira, known as Rick Dam, who purchased the device in August 2021 and claimed a defect unrelated to a fall or impact.

The problem was recognized by the courts as a hidden defect, obligating the company to provide reimbursement.

ARTICLE CONTINUES BELOW

Defect Ignored by Warranty

According to the consumer, the MacBook Pro displayed a crack in the LCD while still under warranty.

Even so, Apple refused the free repair, citing “misuse” and excluding coverage. With no other option, Érico spent R$ 4,769.10 to replace the panel at an authorized service center.

Legal Action and Favorable Verdict

Displeased, the customer took legal action in November 2021 seeking reimbursement, compensation for moral damages, and lost profits.

In April 2024, the 36th Civil Court of Belo Horizonte ruled that Apple should refund the amount paid for the repair, as well as R$ 3,500 adjusted with interest.

The judge indicated that the defect was linked to a hidden defect, even mentioning a recall of screens conducted by the manufacturer.

Appeal and Final Decision

Apple appealed the decision but lost again in the second instance.

The process is now in the enforcement phase, with final judgment. The request for lost profits was denied due to lack of evidence.

History of Disputes with Apple

This is not the only case in which Apple faces judicial convictions.

The company has already been ordered to pay US$ 110 million for patent violation and may still face actions in Brazil for alleged abusive practices in the App Store and iOS.

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Apple Ordered to Compensate Brazilian for Cracked MacBook Pro Screen After 3 Years of Dispute

After Three Years of Judicial Battle, Apple Is Ordered to Reimburse Brazilian for Cracked MacBook Pro Screen, Recognized as Hidden Defect by Justice.

Defect Ignored by Warranty

Legal Action and Favorable Verdict

Appeal and Final Decision

History of Disputes with Apple

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Apple Ordered to Compensate Brazilian for Cracked MacBook Pro Screen After 3 Years of Dispute

After Three Years of Judicial Battle, Apple Is Ordered to Reimburse Brazilian for Cracked MacBook Pro Screen, Recognized as Hidden Defect by Justice.

Defect Ignored by Warranty

Legal Action and Favorable Verdict

Appeal and Final Decision

History of Disputes with Apple

A giant printer called the “Ferrari” of concrete has landed in Latin America and can already build a 120-square-meter house in just 48 hours, making the traditional construction site look like something from the last century.

Brazil will harvest a record crop of up to 357 million tons of grains, but it does not have the capacity to store a large part of it. The storage deficit has reached the highest level in history and is equivalent to almost the entire production of Argentina.

Four times faster than the Concorde, capable of taking passengers from New York to London in less than an hour at Mach 5.5, and with an engine that switches from turbojet to ramjet mid-flight at Mach 3.5, the Hermeus Quarterhorse went from paper to its first flight in just 19 months.

Under nearly 2 kilometers of ice in Antarctica, scientists have discovered an ancient landscape sculpted by rivers up to 60 million years ago, the size of Wales, preserved as a time capsule that could help predict the advance of ice towards the ocean.

She started by collecting oyster shells from restaurants and today she has already accumulated more than 10 tons to restore reefs, recover coastal habitats, and demonstrate how a common waste can become a tool for ocean conservation.

Bricklayers off the scaffolding? New system uses autonomous drones to position bricks and apply adhesive in the air, creating walls with two flying robots working as a team.

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