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In the US, an operator offers an incentive of up to $800 to attract customers from competing companies.

Published on 19/06/2026 at 15:43
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T-Mobile pays up to $800 to clear debts in portability and offers plans with benefits and savings compared to the market.

A new campaign launched in the United States by the carrier T-Mobile is drawing attention by offering to pay off smartphone debts for consumers who decide to switch from other companies to its network. The initiative covers amounts up to $800, approximately R$ 4,000, and aims to facilitate the switch of carriers without the customer having to bear the pending costs of devices linked to old contracts. The process is entirely digital and can be completed in less than an hour.

T-Mobile campaign accelerates carrier switch with financial benefit

T-Mobile’s proposal was designed to simplify the migration of customers from competitors, eliminating one of the main barriers in this type of change: the outstanding balance of financed smartphones.

According to the company, the benefit can be applied to up to four lines per family, expanding the reach of the offer. The operation occurs without the need for in-person service and dispenses with the manual cancellation of the previous contract, as the entire procedure is integrated into the portability system.

How does the sign-up process work at T-Mobile?

To participate in the campaign, the consumer needs to complete some basic steps within the carrier’s digital platform. The flow is simple and occurs entirely online.

Among the main steps are:

  • Check T-Mobile’s coverage in the region;
  • Choose the desired phone plan;
  • Present a compatible device for the new network;
  • Complete the activation of the virtual chip;
  • Submit information for reimbursement of the old device’s balance.

After approval, the amount is made available on a virtual prepaid Mastercard, which can be used to pay off the debt linked to the smartphone.

T-Mobile pays up to $800 to settle debts in portability and offers plans with benefits and savings compared to the market.
T-Mobile pays up to $800 to settle debts in portability and offers plans with benefits and savings compared to the market. Image for illustrative purposes only

T-Mobile plans expand benefits package

In addition to the financial incentive, T-Mobile also bets on additional services to make its offers more competitive. The packages in the category called Experience include extra features that go beyond traditional connectivity.

Among the benefits are:

  • Access to streaming platforms;
  • Digital protection for devices;
  • Annual smartphone replacement;
  • Special conditions for additional services.

The initial plan of the line, called Essentials Saver, has a monthly value of $50. According to the company, the proposal is to generate savings of up to 20% compared to rates charged by competitors like AT&T and Verizon.

T-Mobile includes discounts on connected devices

The campaign is not limited to smartphones only. Equipment such as tablets and smartwatches are also part of the promotional conditions, although in a separate format.

For these devices, the operator offers discounts that can reach up to 50% within the more advanced plans of the Experience Beyond line. The strategy expands the reach of the offer and encourages the use of multiple connected devices within the same ecosystem.

Campaign conditions and rules

Despite the benefits, the promotion has specific rules that need to be observed by those interested. The main one is the requirement to keep the account active for a minimum period after joining. The company also emphasizes that the campaign is time-limited, which may restrict the registration period.

In general, T-Mobile’s initiative combines immediate financial incentive with long-term advantages, creating a strategy aimed at consumers who wish to switch operators without incurring high additional costs.

With information from CanalTech

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Andriely Medeiros de Araújo

Currently pursuing higher education. Writes about Oil, Gas, Energy, and related topics for CPG — Click Petróleo e Gás.

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