The Home Office Drama: Itaú Employee With 10 Years at the Company Fired for Low Productivity Without Knowing He Was Being Monitored

Written by Carla Teles

Published on 12/09/2025 at 23:07

Entenda o polêmico caso do funcionário demitido do Itaú por suposta ‘baixa produtividade’ em home office. Saiba como o banco monitora atividades digitais e qual a versão do colaborador e do sindicato sobre os cortes.

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Employee With Nearly 10 Years Alleges Unfair Dismissal Due to Low Productivity, While Bank Points to Journey Monitoring in Home Office.

An employee in the technology area, with a history of promotions, was dismissed from Itaú after nearly a decade of service. The official reason: “low productivity in home office”. The case is part of a wave of layoffs that, according to the category’s union, may reach at least 1,000 dismissals.

The Case of the Employee Dismissed for “Low Productivity”

Marcos (fictitious name) was surprised by the dismissal this week. He worked in a hybrid regime and, when called to go to the office, was informed of his dismissal. According to his supervisor, the decision was linked to “low productivity in home office, related to screen time”.

The news, however, shocked the employee, who had been awarded for performance. “I have already worked on weekends, more than seven days in a row. This in the last six months. Even so, it was claimed that I had low productivity”, he stated.

ARTICLE CONTINUES BELOW

How Did Itaú Monitor Productivity?

The bank claims that productivity was measured through digital metrics. The company considers mouse or keyboard use, licensed software, whether the employee joined video calls, sent messages, or took distance learning courses, among other metrics.

According to Itaú, this policy does not allow for the capture of screens, audio, or video. The institution argues that the hybrid model requires a journey control, as outlined in internal policies and union agreements signed by employees.

The Employee’s Version: Lack of Dialogue and Transparency

Despite the bank’s justifications, Marcos claims that he never knew exactly how the monitoring was done. “We suspected, […] but didn’t know they monitored clicks, alt tab, scroll, time in meetings, things like that”, he stated.

He complains about the lack of opportunity to defend himself and not having access to the data that justified his dismissal. According to Marcos, the layoffs occurred abruptly. “There was no feedback. Nothing was warned, discussed. It was like a guillotine and whoever was underneath got cut“, he lamented.

Union Questions Layoffs and Expert Analyzes the Law

The Union of Bank Employees of São Paulo, Osasco and Region questioned Itaú about the lack of transparency. The organization considers the number of dismissals disproportionate. It further claims that “it is unreasonable to use monitoring and surveillance mechanisms to justify mass layoffs”, as this type of practice “can generate excessive pressure, affect mental health and create an oppressive work environment”.

For lawyer Paulo Renato Fernandes da Silva, a labor law specialist, the company has the right to monitor employees. However, he emphasizes the importance of transparency, stating that the monitoring approach must be agreed upon with the worker.

The Official Position of Itaú on Dismissals

In a statement, Itaú confirmed the layoff. The bank stated that they are “the result of a careful review of conduct related to remote work and recording of hours.”

The institution also said that, in some cases, “patterns inconsistent with our principles of trust, which are non-negotiable for the bank” were identified. Itaú also highlighted that the monitoring has support in internal policies signed by the employees themselves.

7 Comments

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Adriano Sant8

#174689

14/09/2025 11:57

Mudei de banco já no começo deste ano exatamente por saber de absurdos como este!

Respond

Contato

#174431

14/09/2025 01:50

Vou encerrar minha conta neste banco.
Impressionante o que fizeram e irão continuar fazendo.

Respond

Luiz

#174016

13/09/2025 13:11

Realmente é uma empresa que preciona os colaboradores e por este motivo tem tanta gente com diversos problemas de saúde, principalmente mentais

Respond

The Home Office Drama: Itaú Employee With 10 Years at the Company Fired for Low Productivity Without Knowing He Was Being Monitored

Employee With Nearly 10 Years Alleges Unfair Dismissal Due to Low Productivity, While Bank Points to Journey Monitoring in Home Office.

The Case of the Employee Dismissed for “Low Productivity”

How Did Itaú Monitor Productivity?

The Employee’s Version: Lack of Dialogue and Transparency

Union Questions Layoffs and Expert Analyzes the Law

The Official Position of Itaú on Dismissals

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The Home Office Drama: Itaú Employee With 10 Years at the Company Fired for Low Productivity Without Knowing He Was Being Monitored

Employee With Nearly 10 Years Alleges Unfair Dismissal Due to Low Productivity, While Bank Points to Journey Monitoring in Home Office.

The Case of the Employee Dismissed for “Low Productivity”

How Did Itaú Monitor Productivity?

The Employee’s Version: Lack of Dialogue and Transparency

Union Questions Layoffs and Expert Analyzes the Law

The Official Position of Itaú on Dismissals

A giant printer called the “Ferrari” of concrete has landed in Latin America and can already build a 120-square-meter house in just 48 hours, making the traditional construction site look like something from the last century.

Brazil will harvest a record crop of up to 357 million tons of grains, but it does not have the capacity to store a large part of it. The storage deficit has reached the highest level in history and is equivalent to almost the entire production of Argentina.

Four times faster than the Concorde, capable of taking passengers from New York to London in less than an hour at Mach 5.5, and with an engine that switches from turbojet to ramjet mid-flight at Mach 3.5, the Hermeus Quarterhorse went from paper to its first flight in just 19 months.

Under nearly 2 kilometers of ice in Antarctica, scientists have discovered an ancient landscape sculpted by rivers up to 60 million years ago, the size of Wales, preserved as a time capsule that could help predict the advance of ice towards the ocean.

She started by collecting oyster shells from restaurants and today she has already accumulated more than 10 tons to restore reefs, recover coastal habitats, and demonstrate how a common waste can become a tool for ocean conservation.

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