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Atento Opened Home Office Position for Customer Service with a Salary of R$ 1,800. Applications Are Open Until November 23, 2024.
If you have always dreamed of working from home and are looking for an opportunity in one of the most dynamic sectors of the market, this may be the perfect chance.
Atento is accepting applications for a customer service position via social media, offering a remote work model and attractive compensation.
With the job market increasingly focused on the digital environment, this position stands out as an excellent entry point for those who are active social media users and want to work flexibly.
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Moreover, it is an inclusive opportunity, as people with disabilities (PwD) are also invited to participate in the selection process.
What You Can Expect from the Position
Atento, one of the largest global customer service companies, is looking for a Digital Relationship Analyst II to work directly on the company’s social media.
Although Atento’s headquarters is located in the South Zone of São Paulo, the work will be completely home office, allowing the candidate to work from anywhere, as long as they meet the basic connection and availability requirements.
Among the main responsibilities of the position are:
- Interacting with the company’s audience on social media, responding creatively and strategically to each interaction.
- Monitoring marketing campaigns to ensure that information is provided accurately and timely.
- Providing quick solutions to questions and issues raised by customers on social media.
- Creating reports with strategic insights to optimize service and identify new opportunities.
- Adapting interactions based on feedback received from management.
Requirements and Qualifications
To apply for this position, Atento requires that the candidate be at least 18 years old and be enrolled in or have completed higher education.
It is also necessary to have a good command of social media platforms, such as Facebook, Instagram, Twitter, and to know how to deal with different types of audiences.
Furthermore, it is important that the candidate preferably resides in the South Zone of São Paulo, as it may be necessary to attend the headquarters in specific situations.
Previous experience in customer service through social media is a differential, as well as the ability to generate insights from metrics analysis.
Salary and Benefits
The compensation offered by Atento during the first three months of experience will be R$ 1,530.00, increasing to R$ 1,800.00 after this period.
The workload totals 200 hours per month, with a work schedule of 6×1, ensuring alternating days off on Saturdays or Sundays.
In addition to the salary, the company offers cost support for home office work, meal or food vouchers, medical and dental assistance, life insurance, childcare assistance, and aid for children with disabilities.
There are also benefits such as discounts on products, gyms, and educational courses, as well as a career plan that allows for growth within the company.
Stages of Atento’s Selection Process
According to Atento, the selection process follows clear stages to ensure that the most qualified candidates are selected. Check it out:
- Registration on Atento’s official website.
- Taking a Portuguese test to assess language proficiency.
- Writing a text related to customer service.
- Screening candidates by the recruitment team.
- Interview with the hiring manager.
- Final hiring phase.
Inclusion and Diversity at Atento
One of Atento’s pillars is the commitment to diversity and inclusion in the workplace. All positions are accessible to people with disabilities (PwD) and individuals rehabilitated by Social Security.
The company ensures a welcoming work environment that respects differences and values each employee’s growth.
Additionally, Atento invests in the development of its employees, offering opportunities for career advancement, ideal for both those seeking their first opportunity in the market and experienced professionals looking for new challenges.
Applications Open Until November: Don’t Miss This Chance!
If you are interested in this position and want to be part of one of the largest customer service companies in the world, don’t waste time! Applications for this opportunity are open until November 23, 2024.
To participate, simply register on the Atento job portal and follow the stages of the selection process. This might be the opportunity you’ve been waiting for to grow in your career while working from home and using your skills on social media.
Do you believe that home office has transformed the job market and benefited customer service professionals?
Sim.
Entre outras coisas, possibilita atendimento em horário flexível e acesso a informação direta.
Tenho interesse e experiência
Sonho de consumo de muitos inclusive o meu!