CAOA Chery Recall Highlights 48V Battery Failure in Hybrid SUVs

Written by Sara Aquino

Published on 06/01/2026 at 07:53

FOTO: IA

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CAOA Chery Recall Involves Tiggo 5x Pro Hybrid 48V and Tiggo 7 Pro Hybrid 48V Due to 48V Battery Failure. Repairs at No Cost.

The CAOA Chery recall has been announced for the Tiggo 5x Pro Hybrid 48V and Tiggo 7 Pro Hybrid 48V models, following the identification of a potential failure in the 48V battery of the mild hybrid system, which could compromise the electrical operation of the vehicles.

The recall, valid throughout Brazil, affects units manufactured between 2022 and 2025 and requires immediate inspection at authorized dealerships.

CAOA Chery has adopted this preventive measure to reduce risks to consumers, as the issue may cause electrical anomalies, operational failures, and, in specific situations, localized overheating in the battery area.

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What Motivated the CAOA Chery Recall

According to the manufacturer, the recall of hybrid vehicles in Brazil was motivated by a technical inconsistency related to the torque applied at the terminals and the grounding of the 48V battery.

This component is essential for the proper functioning of the mild hybrid system, which helps the combustion engine and reduces fuel consumption.

When the torque is below the standard defined by engineering, the system may exhibit progressive electrical failures.

Therefore, preventive checking has become necessary to avoid greater damage and preserve occupant safety.

Main Signs of 48V Battery Failure

The failure of the 48V battery may manifest in different ways, varying according to the level of system compromise.

Among the most common signs are failures in the start-stop system, warning light for the battery illuminated on the dashboard, and irregular operation of electrical components.

Additionally, in more severe cases, localized heating may occur near the battery compartment, usually installed in the trunk area.

In light of this, the manufacturer advises that any unusual signal be treated as an immediate alert.

Models, Years, and Quantity of Affected Vehicles

The CAOA Chery recall includes the following models and manufacturing intervals:

Tiggo 5x Pro Hybrid 48V
Year/Model: 2022/2023 to 2025/2026
Chassis involved: from PB036056 to TB084508 (non-sequential)
Manufacturing date: June 15, 2022, to September 26, 2025
Quantity affected: 9,458 units

Tiggo 7 Pro Hybrid 48V
Year/Model: 2022/2023 to 2025/2026
Chassis involved: from PB004900 to TB075645 (non-sequential)
Manufacturing date: June 15, 2022, to October 13, 2025
Quantity affected: 8,259 units

In total, 17,717 hybrid vehicles are called for inspection across the country.

How the Recall Service for Hybrid Vehicles Works in Brazil

The CAOA Chery recall service began on December 3, 2025, and remains available for all affected owners.

The process includes a detailed technical inspection and, if necessary, replacement of the 48V battery and associated components.

Furthermore, the dealership will perform a complete replacement only when damage due to torque below the technical specification is confirmed.

The estimated service time is approximately 60 minutes per vehicle.

Guidelines for Owners of Affected Models

Meanwhile, the manufacturer recommends that owners of the Tiggo 5x Pro Hybrid 48V and Tiggo 7 Pro Hybrid 48V be alert to any unusual behavior.

Dashboard warnings, electrical failures, or unusual noises should prompt immediate contact with an authorized dealership.

Prior scheduling is essential to ensure prompt service and avoid future inconveniences, as well as to ensure that the vehicle continues to operate within safety standards.

CAOA Chery Service Channels

Thus, to clarify doubts about the recall of hybrid vehicles in Brazil, consumers can contact CAOA Chery’s Customer Service Center at 0800 772 4379.

Official information, as well as service scheduling, is available through the brand’s authorized network.

CAOA Chery Recall Highlights 48V Battery Failure in Hybrid SUVs

CAOA Chery Recall Involves Tiggo 5x Pro Hybrid 48V and Tiggo 7 Pro Hybrid 48V Due to 48V Battery Failure. Repairs at No Cost.

What Motivated the CAOA Chery Recall

Main Signs of 48V Battery Failure

Models, Years, and Quantity of Affected Vehicles

How the Recall Service for Hybrid Vehicles Works in Brazil

Guidelines for Owners of Affected Models

CAOA Chery Service Channels

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CAOA Chery Recall Highlights 48V Battery Failure in Hybrid SUVs

CAOA Chery Recall Involves Tiggo 5x Pro Hybrid 48V and Tiggo 7 Pro Hybrid 48V Due to 48V Battery Failure. Repairs at No Cost.

What Motivated the CAOA Chery Recall

Main Signs of 48V Battery Failure

Models, Years, and Quantity of Affected Vehicles

How the Recall Service for Hybrid Vehicles Works in Brazil

Guidelines for Owners of Affected Models

CAOA Chery Service Channels

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